Navidium Returns & Exchanges
- Pricing
-
Free to install
- Rating
- 5.0 (11)
- Developer
- Navidium Apps
Featured images gallery
Automate returns and exchanges with incentivized store credit and exchanges or upsell free returns.
Allow customers to redo their orders instantly with a fully automated and rule-based returns and exchange portal. Route shipping insurance claims directly to your own internal portal to save time on customer service requests. Easy to set up so you aren't stuck in a loop of trying to increase store revenue while dealing with replacement orders, warranties, or other day-to-day operations like damaged, missing, or wrong-sized items. Upsell free returns and exchanges and incentivize store credit.
- Instant replacements, exchanges, return label printing and more all rule based.
- Reduce shipping label cost with our upsell widget that you control the price of.
- Boost revenue with incentivized store credit and instant exchanges.
- Collect revenue with our customizable unlimited returns widget with no rev share
- Upsell products, manage subscription returns, and get deep analytics on returns.
Languages
English
Works with
- Checkout
- Customer accounts
- Easypost
- Gorgias
- Many more integrations
- Ship Station
- ShipHero
- Shippo
Categories
Return options
Pricing
Pay as you go
Free to install
$1.99 per return, billed weekly
Features
- Unlimited Total Store Orders
- All Features Included
- Instant exchanges, store credit
- Customizable customer Portal
- Full Support + Onboarding
- Fully automated workflows
- Automated shipping label generation
Premium
$199.99 / month
$0.99/return for additional returns
Features
- 199 Returns per month
- Unlimited Workflows
- Storewide Exchanges
- Branded customer portal
- Automated shipping label generation
- Instant exchanges, store credits
- Dedicated Support + Free Onboarding
- Return protection widget
Enterprise
$299.99 / month
Features
- Unlimited returns
- Return Protection widget
- Unlimited Workflows
- Storewide Exchanges
- Branded customer portal
- Automated shipping label generation
- Dedicated Support + Free Onboarding
- Instant exchanges, store credits, swaps
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (11)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Navidium has been BYFAR the best returns platform I've used so far. I love their pricing model and the level of customization they offer—features like exchanges for entirely different products (not just variants) are typically locked behind much more expensive plans.
Their customer support has also been incredible. I have a complicated returns policy and have reached out many times with questions. Every interaction has been fast, helpful, responsive, and pleasant. In several cases, when a feature I needed wasn't available, their team even worked with their developers to create a custom solution (!!!)
I've tried several other returns platforms, and I've been genuinely surprised by how much better my experience with Navidium has been compared to all of them. I can't recommend them highly enough!
As usual the Navidium team provided amazing support in getting us switched over and set up. Their team takes the time to get every detail right. The platform is way easier to use than our previous (more expensive) returns platform. We get more features and insight into our returns picture. Great experience, now the 2nd Navidium app we are using. Thanks team!
We have used a lot of Navidium apps over the years, and they have always been awesome. They are quick to fix any issues we have and are very reasonably priced.
They are also always open to any improvements or suggestions you may have. Marc and the team are awesome
Support
App support provided by Navidium Apps.
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