Navidium Shipping Protection

We switched from another company to Navidium and haven't looked back for one second! Easy to use. More reasonable pricing and business model. Excellent communication and customer service.

The concept of this app is great to begin with. We had an issue with this app that prevented mobile checkout. After expressing my concerns and uninstalling the application, a co-founder reached out to me explaining the customer service situation and offering to work us through the issue. We are reinstalling the app and giving it another go. When the owners of something care enough to take ownership of a problem, we are always willing to work through issues.

Navidium Shipping Protection has helped ease our customers and our own worries when shipping packages. It's made it easy to file a claim, the interface is simple and straightforward. They are quick to respond to email our team sends which is not always the case with apps!

This app adds a lot of AOV to our stores and with the help of their amazing developer Joul everything is fixed within minutes!

We have been very happy with Navidium. It is much less spammy than Route. And easier for our customers to use.

Great app, works as promised and our customers love the peace of mind that shipping protection brings. Most important is that we are the ones providing the protection and neither ourselves or our customers have to contact or negotiate with a 3rd party to file a claim.

I have been looking for a product like this for months and happen to stumble on Navidium. I have used others and felt this application and its supported staff had our best interest. Keep up the great work.

Such a game changer for allowing us to deal with claims in the best way possible. Customer service is stellar. If you are considering Navidium, it's a no brainer in our perspective.

Great product, works exactly how it's described. This allows us to give our customer a great experience from end to end.

It is an amazing app, an amazing team, and amazing results. Recommend 100%