Navidium Shipping Protection

This app is wonderful and so are the developers behind it. The support is quick and efficient. The app does exactly what it is supposed to do. And best of all we get to control the customer experience and delight our customers. Highly recommend for any e-commerce company that cares about taking care of their customers. Thanks!

Excellent app, works great and integration was smooth. The support team is extremely responsive and fast at resolving any potential issues brought forward to them.. highly recommend this over the other similar apps.

Navidium is a must for a small business, especially when shipping delicate items. We switched from another big name and should have started with these guys from the get go. It makes sense that we control the fees and retain costs unlike the other similar apps to which they keep all of the fees. We now handle our claims internally to which allows us to provide a more personal touch that our customers appreciate.

This App has saved us so much money. Used to use another company that sells package protection but deals with the customer. We switched and will never go back.

I have been using this app almost two year. Fantastic app. Navidium alway get back with me quickly if I have questions. Easy app that everyone can install it.

Very straightforward app and the Navidium team handled installation the next day. Didn't have to do anything except set our preferences. Highly recommend, especially if you're deciding between other shipping protection options. Navidium made the most sense for us–no bs, very accommodating, and transparent.

This app adds a lot of AOV to our stores and with the help of their amazing developer Joul everything is fixed within minutes!

Navidium has been a game-changer for us! Prior to Navidium, we were using a Shipping Insurance app (y'all know the one) that was not so helpful at all when it came to dealing with lost, stolen, or damaged orders. Navidium has allowed us to personalize the shipping protection experience that has given us (as the company) greater control that in turn impacts our customer's satisfaction and peace of mind. Very grateful!

It is an amazing app, an amazing team, and amazing results. Recommend 100%

Have used this for ~2 - 3 months now with great results. We ran a test and it indeed product more average contribution dollars per user than without Navidium. The team also helped us with an extensive & tricky custom install. Highly recommend!