Navidium Shipping Protection

I would have given this app 10 stars if that was possible! The creators of this app are genius. We were using a different shipping protection app but they didn't have great customer service for us on the back end, or for our customers who had issues with lost/damaged packages. Navidium puts the control of how our customers issues get handled BUT simplifies it with this perfect app. We can now help our customers have an easy time making a claim and having the funds to refund instantly or send a new package.

Also they're super fast at adding the app to our theme for us whenever we've had to change our theme! Exceptional customer service and all around couldn't be happier.

WORTH EVERY PENNY!

An absolute no brainer for anyone selling physical products in e-commerce.

Navidium is the best shipping app out there. Period. In fact, out of all the apps we are using, this is one of the most valuable ones for us as a business.

I've used their un-named competitors' offering, and they are horrible. They made it very difficult for users to receive reimbursement as they constantly made denials. With Navidium, you bring the power into your hands to give people proper customer service.

Bravo! Highly recommended.

Customer service is top notch. With Navidium, businesses control their own shipping protection service which is great for customer service. No other business to rely on to make sure you have happy customers.

Navidium is an absolute must have for our DTC Shopify store. Expert onboarding and set it and forget it. We have a terrific opt in rate and its great peace of mind for our customers. Don't hesitate...I was afraid to offer this product at first and I have no idea why now.

Its a total no brainer!

Marc and his team have been great since day one when we made the switch over to them. It is nice to have another viable option.

Best shipping protection service out there, I have used competitors products but they slow down your time to help the customer (which matters the most) navidiium lets you handle the service its the best!

Navidium was easy to install, easy to use, and gets what need done so seamlessly. The team is also very helpful in making sure the implementation works and is an easy UX for the customer. Navidium is also very open to communication and feedback, taking into consideration new ideas and features that could make the app even better.

Must have for an ecom store! Easy integration. This has to be 100 characters, and the first two sentences said it all ;)

Navidium is a no-brainer. Before switching to Navidium we tried a couple different order protection tools and while they all did the job they were expected to do, the app providers were the ones reaping nearly all the benefit. 99%+ of our customers receive their order without issue, which means our former order protection apps were raking it in from our customers, our site, and our paid efforts. Navidium's service is incredible, affordable, and lets us as the brand benefit most from their app. Very pleased!