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Best one out there!! Couldn't rate Navidium enough. Much better than any competitor. Would give 6 stars if we could!
Navidium works great and the support has been quick and efficient. More than offsets the cost of having a no questions asked guarantee on our shipments.
A true game changer. Navidium gives the power back to merchants, exactly how it should be! Their team is incredibly responsive and helped us get it implemented with ease. 10/10.
This is possibly the best app I have on my shop. Installation was easy and it works seamlessly on my website. It puts us in a much better position to help our customers with lost packages without having to file complicated claims or deal with a third party.
The BEST shipping protection app! We previously used route and felt like we were getting robbed. We switched to navidium and it helps us generate extra revenue but helps our customers feel more confident during the checkout process. They are always so responsive and willing to help! Highly recommend this app!
Great app. We previously used a competing insurance app which was good, but mathematically was becoming an added cost per order. This is probably because we have very low incidence rates as we use anti-fraud apps to cancel any suspicious looking orders.
Therefore, with a combination of strong anti-fraud software, tracked/signed shipping to further deter any potential scammers, and Navidium, we can basically make added revenue on ±65% of our orders as this is roughly the % of customers who add shipping protection to their basket.
I hope Navidium can go from strength to strength and launch a superior anti-fraud system to their offering as then it will be my 1 stop shop and I'll save even more money.
No reason to not add this to your website.
Have been using this app for a short while (around 2-3 months) but am very happy with it compared to some other "options".... their support is good, the product itself is great and our customers have liked having the option. Glad I found this and will be continuing to use this and leverage this app for the foreseeable future.
What's not to love? Free money (we already insured everything). Simple to install. No effort to operate - it just sits there like a fly trap collecting money. While it is certainly not a game changer financial wise (we mostly sell expensive products), it is a nice little addition We have a high rate, abut 75%, who leave the checkmark at checkout. It really is too good to be true, but in this unusual case, IT IS TRUE!
Super simple and beneficial for sales.
It took some trial and error to get Navidium to work with our process, but once we worked those things out we are EXTREEMLY satisfied with this App. We are able to cover lost/stolen packages each month and are able to make much speedier resolutions for our customers. 10/10 recommend and their support is AMAZING!