Recenze (317)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 99 % hodnocení s 5 hvězdami
  • 0 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
19. červenec 2023

The team at Navidium have been stellar. Despite being on the trial I received white glove service from the get-go. Customers are loving the feeling of extra protection and the increased service level that they can now opt in to. Small team, great service, and so far a great response from our customers.

diyAudio Store
Spojené státy
Doba používání aplikace: 12 měsíci
Datum úprav: 25. listopad 2023

Love Navidium! A great alternative to Route. Would recommend it to anyone trying to increase their AOV.

Dracoslides
Spojené státy
Doba používání aplikace: 9 měsíci
25. červenec 2023

It's a great app! Gives you peace of mind during these crazy days of lost and stolen packages! I would choose this over many of the other apps.

Olive & Basket
Spojené státy
Doba používání aplikace: 9 měsíci
19. červenec 2023

Navidium Shipping Protection is a great app and so much better than Route, in my opinion. It puts the power back into the seller's hands to provide customers with excellent service and 100% claim approval. With Route, our claim approval was under 25% with many mad customers. Route is not a good service; Navidium is fantastic.

UltraPoi
Spojené státy
Doba používání aplikace: Více než rokem
21. červenec 2023

Navidium Shipping Protection has truly been a game-changer for our business. This remarkable service has not only saved us countless headaches but has significantly offset our shipping costs when we've had to reship packages. Their proactive approach to identifying potential shipping issues before they escalate is commendable, and their customer support team has consistently provided exceptional assistance. We cannot help but wholeheartedly recommend Navidium to fellow business owners; it has become an indispensable asset that streamlines our shipping process and instills confidence in our operations. With Navidium, you'll gain peace of mind and remarkable cost savings, making it an absolute must-have for anyone involved in shipping. ⭐⭐⭐⭐⭐

Snyder Performance Engineering
Spojené státy
Doba používání aplikace: 5 měsíci
19. červenec 2023

Navidium has been absolutely amazing!
The customer support team is extremely responsive and extremely helpful (will typically have a response within the hour).
My store had been using Route for the longest time. Route determines what they will cover, and makes the claims process very difficult. I found it hilarious that Route collects all money from your customers, and then will refuse reimbursement for certain orders.
With Navidium I am in complete control of reimbursing customers and it makes everything so much easier.
If you are on the fence between Route and Navidium, your choice should be Navidium and it’s not even close.

Bundle of Joy Company
Spojené státy
Doba používání aplikace: 30 dny
18. srpen 2023

Happy with everything we have been able to provide our customers. Gives them a piece of mind we stand behind our products and company.

SiliDog - The Silent Pet Tag
Spojené státy
Doba používání aplikace: 7 měsíci
26. červenec 2023

Navidium is a great app! Had a few problems setting up and the support team were dedicated and relentless in ensuring a fix. App has been running great and very happy with it. Highly recommend!

Kapow Meggings
Spojené státy
Doba používání aplikace: Více než rokem
31. červenec 2023

Very valuable app to use. It's low maintenance, easy to use, quick install. It helps our customer service dept determine which orders needs to handled quickly on the claims.

tableclothsfactory.com
Spojené státy
Doba používání aplikace: 7 měsíci
1. srpen 2023

Navidium is a game-changer. The setup process was incredibly smooth, and it's great that we get to choose policies tailored to our company. The app also gives our customers a seamless experience, allowing them to file claims and contact customer support through one place. Unlike Route, which required our customers to use their dashboard. Overall, we are happy with Navidium and highly recommend it for any Shopify store.

makesy®
Spojené státy
Doba používání aplikace: 27 dny