Neo Post Purchase Survey & NPS

Name: Neo Post Purchase Survey & NPS
Brand: Neo Apps
Rating: 5.0 (1 reviews)

Pricing: Free
Rating: 5.0 (1)
Developer: Neo Apps

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Post-purchase and NPS surveys to collect actionable customer feedback across all touchpoints

Neo Post Purchase Survey & NPS helps merchants understand customer feedback after shopping. The app lets merchants create surveys using prebuilt templates, questions bank or custom questions and show them at key moments like thank you pages, post-purchase emails, exit intent, and store pages. Merchants can view responses and reports in one place to find issues, improve the shopping experience, data-driven decisions and track customer satisfaction using NPS and CSAT.

Collect post-purchase feedback on the thank you page and other key touchpoints
Use pre-built survey templates and a reusable question bank for easy setup
Detailed reports with charts and per-question analytics
Response management page to view, filter, and review individual customer answers
Customize surveys to match your store branding without any coding

Languages

English

Works with

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Reviews (1)

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All reviews

February 15, 2026

We needed a better way to track where our customers were coming from, and Neo Post Purchase Survey nailed it. It’s seamless on the backend and looks clean on the storefront. The best part is the dashboard; the insights are clear enough that we could make adjustments to our marketing strategy almost immediately. Definitely a must-have for Shopify stores.

shera.com.bd

Bangladesh

15 minutes using the app