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Excellent after-sales service, the issue was resolved very quickly. Thank you!
The support team, cannot fault them at all, very quick to respond and keep you up to date.
Second, the app easy to use. Small learning curve - but the onboarding they do gets you up and running.
If you are looking to increase your end-user experience this app is a winner.
Getting a bit greedy with the price, having to keep upping the price if you want more than 5 orders.
To clarify here, on our Seed plan, we allow up to 5 PAID orders PER MONTH, an order is only counted when it contains one or more products created by our app.
To make it clearer, your store could have 1000s of orders per month, but if none contain a product generated by our app, then that would not count towards the monthly quota.
Our plans since April 2024 have always had these requirements. We will do better to make this clearer throughout the plan pages.
Lastly, you underestimate the time and resources that are needed to continually update and support this app and help merchants day to day with complex requests about pricing setups and configurations tailored for specific needs. We invest a lot of time and resources into helping each merchant get set up selling custom signs, especially custom LED signs, due to the complexity of the product offerings.
Highly skilled customizer, responsive team, and support. Constantly adding new features. Open to customer feature requests.
Congrats on the great product !
julian is a great guy he helped me through to customize and set up this - amazing app amazing service.
Julian is very nice. She replied so quick and helped me solve many problems. This app is professional. Very Recommend！
I move away from another platform to Shopify, So it was almost a start from zero for me. The design tools made it simple to customize with different fonts, colors and materials.
The team made my life easier, helping me out on every step of the way
I would definitely recommend this app.
fantastic app that is still being improved and updated frequently. Also, great support staff always willing to go above and beyond to help with anything
Great customer support, even on a Sunday. They logged into the store and made the design changes as we wanted promptly. App is very nice, comes with a lot of documentation and video demos. Overall good experience.
So far, so good. Sky Foundry was extremely helpful in setting everything up, and it seems easy to use. Highly recommend this plugin
