Recenze (34)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 88 % hodnocení s 5 hvězdami
  • 13 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
17. prosinec 2024

Great app with excellent support! Setup was smooth, and when I had a minor issue, the team was fast and super helpful

Fumaco
Filipíny
Doba používání aplikace: 16 dny
Vývojář NestScale odpověděl 19. prosinec 2024

Dear customer,

Thank you so much for your kind words! 🌟 We’re happy to hear that your setup experience was smooth and that our support team could assist you quickly and effectively.

Your satisfaction means the world to us, and we’re always here to help if you need anything else. Thanks for choosing our app - here’s to continued success with your setup! 🚀

Regards,
Rachel - Customer Success Specialist @NestScale

8. listopad 2024

I installed this AI Chatbot app and needed help with the app on phone. The support was great, solved the problem in short time. The communication is top notch.
I just started to use it, but I think that this is an additional method to provide customer support on time, and provide a good experience.
So far I'm happy with this app and I do recommend it.

Gardening Plants And Flowers
Spojené státy
Doba používání aplikace: 2 dny
Vývojář NestScale odpověděl 10. listopad 2024

Dear customer,

Thank you so much for your thoughtful review! 😊 We’re thrilled to hear that our support team could assist you quickly and that you’re enjoying the app so far. It’s fantastic to know it’s helping you provide timely and effective customer support. If you have any questions as you continue using it, don’t hesitate to reach out. Thanks for the recommendation!

Happy chatting!
Chloé - Customer Success Manager @NestScale

21. červen 2023

Great app for live chat support user friendly and easy to use. The team always available to help out with any issue.

STARKIDDIE
Estonsko
Doba používání aplikace: 2 měsíci
Vývojář NestScale odpověděl 26. červen 2023

Dear customer,

Thank you for your feedback! We're thrilled to hear that you find our live chat support app great, user-friendly, and easy to use. Our team takes pride in providing excellent customer service, and we're always available to help out with any issues you may encounter. 🤗🤗🤗

Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to support you. 🤗🤗🤗

Thank you for choosing our app and for sharing your positive experience.

Best regards,
Chloe
NestScale Customer Success Manager

12. říjen 2023

I'm thoroughly impressed with this app. While I initially encountered some technical hiccups, the support team swiftly came to the rescue. The app's user-friendly interface and seamless integration with Shopify for order and product imports make it a standout choice. I highly recommend it, and I believe I've stumbled upon a winning app. The customer support, led by Kevin, is truly exceptional. Kevin went above and beyond to assist me, and for that, I'm genuinely grateful.

Human Touch Official Online Store
Thajsko
Doba používání aplikace: Asi 2 měsíci
Vývojář NestScale odpověděl 17. říjen 2023

Hi valued customer,

We're absolutely delighted to hear about your positive experience with our app and our support team, particularly Kevin. Your kind words and recommendation mean a lot to us.

We're committed to delivering a user-friendly and reliable experience, and it's wonderful to know that you found our app to be a standout choice for your needs. We'll be sure to pass on your appreciation to Kevin, and we're grateful for the trust you've placed in us.

If you ever have more feedback or need further assistance, please don't hesitate to reach out. We're here to support you, and we look forward to continuing to provide you with excellent service. Thank you for choosing NestAds!

Cheers,
Chloe

24. květen 2023

This remarkable application not only offers outstanding features but also provides exceptional customer support, making it a truly impressive choice.

Ayana Crystals
Spojené státy
Doba používání aplikace: 26 dny
Vývojář NestScale odpověděl 9. červen 2023

Hi,

Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust.
Please do not hesitate to contact us for getting back in touch if you need any further assistance!
Also, please feel free to send any other feedback that you do have - we always love to hear from you!

Regards,
Chloé

1. listopad 2023

Absolutely love the many accessories attached to this inbox and Helpdesk app. It works very well with my business and I have been enjoying it so far. Also customer service is Topnotch which is always essential and a plus .

Queens Beauty Lounge
Spojené státy
Doba používání aplikace: 14 dny
Vývojář NestScale odpověděl 2. listopad 2023

Dear customer,

Thank you so much for your positive feedback! We're delighted to hear that you're enjoying the features that come with our NestDesk app.
We're committed to providing excellent customer service, and we're thrilled to know that you've had a top-notch experience with us.
If you ever need any assistance or have more feedback, please don't hesitate to reach out. We're here to support your business every step of the way!

Regards,
Chloé - Customer Success Manager @NestScale

24. listopad 2023

Great Service

CA.GOOLOO
Hongkong – ZAO Číny
Doba používání aplikace: 13 dny
Vývojář NestScale odpověděl 26. listopad 2023

Dear customer,

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the NestDesk app.

If there's anything specific you love about it or any features you'd like to see in the future, feel free to let us know. We're always working to make the experience even better for our users.

Regards,
Chloé - Customer Success Manager @NestScale

25. červenec 2023

Chloe Nguyen took care of me personally and solved my problems, I am very happy with her and her practices. It's also really easy for my clients to use the app.

Congratulations!

Alfheim Aromaterapi
Turecko
Doba používání aplikace: 4 dny
Vývojář NestScale odpověděl 26. červenec 2023

Dear İrfan,

Thank you so much for your kind words and heartfelt review! I am absolutely delighted to hear that you had a positive experience with my services and that I could be of help in solving your problems. It has been my utmost pleasure to personally take care of you and ensure your satisfaction throughout the process.

Making sure that my clients find using the app easy and seamless is one of my top priorities, and I'm thrilled to know that it has met your expectations. Your satisfaction is the ultimate reward for me, and I am grateful for the opportunity to assist you.

If you ever need any further assistance or have more questions in the future, please don't hesitate to reach out. I'll be more than happy to help.

Once again, thank you for your kind words and congratulations. Your support means the world to me! 🎉😊

Cheers,
Chloe

20. květen 2023

Rachel was very helpful, my question was quickly answered and resolved, thank you very much! I highly recommend this app integration and their customer service!

bathlux.co.uk
Spojené království
Doba používání aplikace: 2 dny
Vývojář NestScale odpověděl 22. květen 2023

Hi,
Thank you for taking the time to leave us your thoughts! We are thrilled to hear that you are enjoying your experience with it.

We strive to provide our users with the best possible app and your positive feedback motivates us to continue improving and adding new features to make your experience even better.

If you need any further assistance, please let us know via in-app live chat!

Regards,
Rachel - NestScale team

23. červen 2023

It's a very good app. Rachel is very good support. The APP is very easy to use and very simple to set up. Their developer very quickly helped to solve the issue. everything looks perfectly fine.

Secret Sofa
Austrálie
Doba používání aplikace: 2 dny
Vývojář NestScale odpověděl 26. červen 2023

Dear customer,

Thank you for the positive feedback! We're thrilled to hear that you find our app very good and easy to use. Rachel, our support team member, appreciates the compliment as well. 🥰🥰🥰

Our developer was glad to quickly resolve any issues you had, ensuring everything looks perfect. If you need further assistance in the future, feel free to reach out. We're here to help. 🥰🥰🥰

Thank you for choosing our app and sharing your experience with us.

Best regards,
Chloe
NestScale Customer Success Manager