NS AI Chatbot, Helpdesk & FAQs

NS AI Chatbot, Helpdesk & FAQs

Cena
K dispozici je bezplatný plán. Zkušební verze zdarma.
Důležité informace
Funguje s nejnovějšími motivy
Hodnocení
4,9 (95)
Vývojář
NestScale

All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales.

Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app.

Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. více
  • Manage & respond to all messages across channels and stores in one single inbox.
  • Automate your support & solve customers’ questions with the NestDesk AI chatbot.
  • Share product recommendations, browse inventory & create orders while chatting.
  • Make powerful self-service widget with Helpdesk, order tracking & order action.
  • Have customer profiles, preview carts & track website visitors in real-time.
Důležité informace
Funguje s nejnovějšími motivy

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Funguje s:

Facebook Messenger, ChatGPT

Posílání zpráv v reálném čase

AI chatovací boty, Živý chat, E-mailový chat, Nahrávání souborů, Více jazyků, Sledování chování, Užitečné informace o zákaznících

Automatizované odpovědi

Nejčastější dotazy, Pozdravy, Doporučené produkty, Rychlé odpovědi, Aktualizace objednávek, Cross-selling, Upselling

Přizpůsobení

Barva a písmo, Emoji a nálepky, Okno chatu, Otevírací doba, Uvítací zprávy, Tlačítka chatu, Označování štítky, Přiřazení chatu, Toky chatu, Avatar agenta

Kanály

Živý chat, Chatovací bot, Samoobslužné, Centrum nápovědy, Nejčastější dotazy

Automatizace pracovního postupu

Automatické odpovídání, Odpovědi pomocí AI, Sjednocená schránka, Automatické přiřazení, Označování štítky, Sledování objednávek, Notifikace pro zákazníky, Analytika, Výkazy

Cena

FREE

Zdarma

  • Unlimited conversations
  • 1 agent as admin
  • 1 store integration
  • 1 Facebook integration
  • Live chat customization
  • Browser notifications
  • Mobile app

BASIC

$5.99 / měsíc

$5.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • 2 stores & FB integrations
  • Live visitor data
  • Automation rules
  • Order tracking
  • Remove watermark
  • 5 FAQs

7denní zkušební verze zdarma

ADVANCED

$14.99 / měsíc

$14.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • Unlimited stores, channels & FAQs
  • All in Basic, plus
  • Chatbot
  • Business hours
  • Offline email notifications

7denní zkušební verze zdarma

PROFESSIONAL

$34.99 / měsíc

$34.99 per additional user per month charged monthly. Extra +$6 for additional 100 replies.

  • Unlimited conversations & agents
  • Unlimited stores, channels & FAQs
  • All in Advanced, plus
  • AI Chatbot
  • 500 replies/month
  • Order management

7denní zkušební verze zdarma

Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní.

Recenze (95)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 92 % hodnocení s 5 hvězdami
  • 8 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
8. listopad 2024

I installed this AI Chatbot app and needed help with the app on phone. The support was great, solved the problem in short time. The communication is top notch.
I just started to use it, but I think that this is an additional method to provide customer support on time, and provide a good experience.
So far I'm happy with this app and I do recommend it.

Gardening Plants And Flowers
Spojené státy
Doba používání aplikace: 2 dny
Vývojář NestScale odpověděl 10. listopad 2024

Dear customer,

Thank you so much for your thoughtful review! 😊 We’re thrilled to hear that our support team could assist you quickly and that you’re enjoying the app so far. It’s fantastic to know it’s helping you provide timely and effective customer support. If you have any questions as you continue using it, don’t hesitate to reach out. Thanks for the recommendation!

Happy chatting!
Chloé - Customer Success Manager @NestScale

21. červen 2024

Despite all my complications the Help Desk stuck with and got me reconnected on my desktop and finally on my mobile. It took several sessions, but they hung in there and it became a success. Thank you.

RosaLee's Notables
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář NestScale odpověděl 24. červen 2024

Dear customer,

Thank you for your kind words and for sharing your experience! We're delighted to hear that our team was able to assist you and get you reconnected on both your desktop and mobile. Your patience and perseverance were key to making this a success.

If you need any further assistance, please don't hesitate to reach out. We're always here to help.

Thanks again!
Chloé - Customer Success Manager @NestScale

3. květen 2024

Ann helped me solve an issue that I couldn't solve from the dashboard. Excellent service. Issue was fixe3d in less than 5 minutes. Highly recommend.

Ariana's Fans
Jihoafrická republika
Doba používání aplikace: 6 měsíci
Vývojář NestScale odpověděl 19. květen 2024

Dear customer,

Thank you for your kind words! We're thrilled to hear that Ann was able to assist you promptly and effectively. We'll be sure to pass along your compliments to her.

If you ever need further assistance, don't hesitate to reach out. We're here to help!

Regards,
Chloé - Customer Success Manager @NestScale

6. únor 2024

Best app for beginners who want to start our website and store e-commerce business good to use and easy very helpful for me

Welook
Indie
Doba používání aplikace: Asi měsícem
Vývojář NestScale odpověděl 7. únor 2024

Dear customer,

Thank you so much for your fantastic feedback! We're thrilled to hear that NestDesk has been incredibly helpful for you in starting your e-commerce business.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!

Regards,
Chloé - Customer Success Manager @NestScale

29. listopad 2023

WOW - What amazing customer service! Rachel was so knowledgeable and went above and beyond to help me with my questions and issues. She was with me on Teams every step of the way during setup, sharing screens so that she could help troubleshoot any issues I had. Plus she even kept me updated with my questions long after we finished our Teams meeting.

Definitely appreciate the personalised service, it made set up a breeze!

Kakadu Traders Australia
Austrálie
Doba používání aplikace: 24 hodinami
Vývojář NestScale odpověděl 17. prosinec 2023

Dear customer,

That's wonderful to hear! Thank you for sharing your positive experience with Rachel and our customer service. We're thrilled that Rachel provided such knowledgeable and personalized assistance to ensure a smooth setup process for you.

We're always here to help, so if you have any further questions or need assistance in the future, feel free to reach out. We appreciate your feedback and your business!

Cheers,
Chloé - Customer Success Manager @NestScale

Podpora

Partner NestScale může zodpovědět všechny otázky k aplikaci NS AI Chatbot, Helpdesk & FAQs.

Vývojář

NestScale

70 Circular Road #02-01, Singapore, 049365, SG

Zdroje

Tento vývojář nenabízí přímou podporu v jazyce Čeština.

Uvedena

21. červen 2022

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