NS Live Chat, Inbox & Helpdesk , Počet recenzí: 92

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 91 % hodnocení s 5 hvězdami
  • 9 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
12. září 2023

5 Super Stars for Customer Support .
Seamless Integration . Thanks to Chloe who helped me get through the process.

Aesthetrium
Indie
Doba používání aplikace: 3 měsíci
Vývojář NestScale odpověděl 14. září 2023

Dear Priyanaw,

Thank you so much for your 5-star rating and kind words about our customer support! We're thrilled to hear that you found the integration process seamless. Chloe is a valued member of our team, and we'll be sure to pass on your appreciation.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!

Cheers,
Chloé - Customer Success Manager @ NestScale

17. červenec 2023

I just wanted to take the time to leave a review for the team at NestScale, and send a special thank you to them! The support team has been so helpful! I don't have the best luck with technology, and they have been supportive through every step of the process to ensure I get everything set up. They go above and beyond! So, if you're looking for apps, and a supportive team behind the app is important to you, you really can't do much better than NestScale. A special thank you to Chloe & Kevin, who have been extremely friendly and patient. Chloe even helped me on her day off, which is soo unexpected! Big thanks guys! :)

Main St Excl
Spojené státy
Doba používání aplikace: 27 dny
Vývojář NestScale odpověděl 19. červenec 2023

Dear Justin,

I can't thank you enough for leaving such a heartwarming review! I'm thrilled to hear that I could be of help to you. It's always our goal to provide exceptional support and make sure you feel confident with our app.

Kevin and I are so grateful for your kind words and appreciation. We truly enjoy assisting our users, and it's wonderful to know that our efforts made a difference for you.

If you ever need anything else or have more questions in the future, don't hesitate to reach out. Your satisfaction and happiness mean the world to us.

Thanks again for choosing NestScale, and we look forward to continuing to assist you!

Warm regards,
Chloe and the NestScale Team

Datum úprav: 19. říjen 2023

Thank you for responding fast and fixing the overlapping issue. Would recommend this app over others, as it's really easy to use and staff is more than welcome to help.

Anatomske lobanje
Srbsko
Doba používání aplikace: Asi 2 měsíci
Vývojář NestScale odpověděl 7. září 2023

Dear valued customer,

We're thrilled to hear that you find our app awesome and customizable to your liking! Your recommendation means a lot to us, and we're here to continue providing top-notch support and features to enhance your experience.

If you ever have more feedback or need assistance, don't hesitate to reach out. Thanks for choosing NestDesk!

Cheers,
Chloé - Customer Success Manager @ NestScale

13. červen 2023

Rachel was amazing with her help to install everything I needed to get going on my website because I was missing a few things that needed adding.

ComfortLock
Austrálie
Doba používání aplikace: Asi měsícem
Vývojář NestScale odpověděl 13. červen 2023

Hi,

Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust. 💕
Please do not hesitate to contact us for getting back in touch if you need any further assistance! 💕
Also, please feel free to send any other feedback that you do have - we always love to hear from you!

Regards,
Rachel

Datum úprav: 10. červen 2023

Nice designs and customization and brilliant colors! Easy to use app and guides included, found it very helpful for my store. Thanks to Jenny for the support step by step!

Anotherhomie.Asian
Vietnam
Doba používání aplikace: 4 měsíci
Vývojář NestScale odpověděl 13. červen 2023

Hi Phong,

Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust. 💕
Please do not hesitate to contact us for getting back in touch if you need any further assistance! 💕
Also, please feel free to send any other feedback that you do have - we always love to hear from you!

Regards,
Jenny

9. srpen 2023

This app is really wonderful and more helpful. I highly recommend to install this app for your store to let your customers know you are available to chat or bot will be there for you

Morningstar Store
Pákistán
Doba používání aplikace: Asi 2 měsíci
Vývojář NestScale odpověděl 12. srpen 2023

Hi customer,

I appreciate your positive feedback about the app! It's great to hear that you find it so helpful and valuable.
Your recommendation to install the app to enhance customer engagement sounds like a wonderful idea. It's important for customers to know that support is readily available to them.
Thank you for sharing your thoughts!

Regards,
Chloé

12. červenec 2023

Its been a great help in our business especially when dealing with customers directly. Thank you also to Rachel for asking us if everything is okay with the app. Thank you NestDesk and Rachel. You are just too awesome.

TCF Clothing
Singapur
Doba používání aplikace: 2 měsíci
Vývojář NestScale odpověděl 17. červenec 2023

Dear valued customer,

That's fantastic to hear that the app provided by NestDesk has been a great help in your business, particularly when interacting with customers directly.
It's always valuable to have a tool that enhances customer communication and support.

I'm glad to hear that Rachel from NestDesk reached out to ensure everything was okay with the app, demonstrating their commitment to customer satisfaction.
Thank you for expressing your appreciation for NestDesk and Rachel.

If you ever have any further feedback or need any assistance, feel free to reach out. Best of luck with your business endeavors!

Chloe

24. květen 2023

This remarkable application not only offers outstanding features but also provides exceptional customer support, making it a truly impressive choice.

Ayana Crystals
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář NestScale odpověděl 9. červen 2023

Hi,

Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust.
Please do not hesitate to contact us for getting back in touch if you need any further assistance!
Also, please feel free to send any other feedback that you do have - we always love to hear from you!

Regards,
Chloé

Datum úprav: 6. květen 2023

I'm still new but so far my experience has been great, mostly I appreciate the help I got integrating it to my shop. I installed the app and abandoned setting it up coz wasn't sure of what to do, and out of nowhere received a text asking me if I need help setting up. That I really really appreciated. Thank u very much.

Prime Bakery
Švédsko
Doba používání aplikace: 10 dny
Vývojář NestScale odpověděl 8. květen 2023

Hi,

Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust.
Please do not hesitate to contact us for getting back in touch if you need any further assistance!
Also, please feel free to send any other feedback that you do have - we always love to hear from you!

Regards,
Chloé

24. srpen 2023

This is an amazing app and i am very happy this will help me to bring a lot of customers . And your customer support is very amazing , I am really impressed . Your Support team member chloe helped me so much she is such a amazing girl ,I apricate her for her help thanks chloe .

FriendProducts
Pákistán
Doba používání aplikace: 2 měsíci
Vývojář NestScale odpověděl 27. srpen 2023

Dear Bilal,

I'm delighted to hear that you're having a great experience with our app and customer support!
Thank you for your kind words, it means a lot. I'm here to assist you anytime you need help or have questions. Your success and satisfaction are my top priorities.
If there's anything else you need, feel free to reach out.
Wishing you continued success and a fantastic journey with our app! 🌟😊

Cheers,
Chloé - Customer Success Manager @ NestScale