NS Live Chat, Inbox & Helpdesk , Počet recenzí: 93

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 91 % hodnocení s 5 hvězdami
  • 9 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
15. květen 2023

Highly recommended, amazing customer service, Chloé was very quick and helpful. The mobile app is amazing as well!

MetsMart
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář NestScale odpověděl 15. květen 2023

Hi Akiva,

Thank you so much for the precious words ✨✨✨

It was truly a pleasure for me to assist you, and it makes me really glad to know that I was able to help you. 💕
Customers have always been our top priority and we are trying our best and hardest to deserve your trust. 💕

Feel free to text me if you need any further assistance, or send us an email via support@nestscale.com

Best Regards,
Chloé

2. prosinec 2022

Chloe was very helpful at guiding me thru the process of setting up the chat and answered all the questions in detail. Thankyou so much!

KingKustoms
Spojené státy
Doba používání aplikace: 26 dny
Vývojář NestScale odpověděl 4. prosinec 2022

Hi Tisha,
It's Chloé here from NestScale team.
Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us!

If you have any further questions or concerns, feel free to contact us. We would be more than happy to help!

Regards,
Chloé

17. duben 2023

You re the best chat app here! and customer service is great. i am so happy to hace your service its also free!

Clazzi
Turecko
Doba používání aplikace: 22 dny
Vývojář NestScale odpověděl 19. duben 2023

Thank you so much for your review. This really made my day!

Let us know if you have any questions or need help. Have a nice day, and take care!

Regards
Jenny

21. duben 2023

I'm still new but so far my experience has been great, mostly I appreciate the help I got integrating it to my shop. I'm not a computer wiz, actually I installed the app and abandoned setting it up coz wasn't sure of what to do, and out of nowhere received a text asking me if I need help setting up. That I really really appreciated. Thank u very much. I hope to have a successful journey with u guys

Mya and the Governor FH
Jihoafrická republika
Doba používání aplikace: 18 dny
Vývojář NestScale odpověděl 8. květen 2023

Hi,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

If you need further help, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Chloé

26. říjen 2022

molto veloci e disponibili, un ottima applicazione per implementare qualità e professionalità al proprio store/sito

AbyssQueen
Itálie
Doba používání aplikace: 14 dny
Vývojář NestScale odpověděl 1. listopad 2022

Grazie mille per aver dedicato del tempo a scrivere questa fantastica recensione. Non esitare a contattarci se hai bisogno di assistenza. Il nostro team di supporto è felice di aiutarti!

12. prosinec 2022

Still early days but the support team (Rachel) helped me along the way. Really liking how you can create a draft order in the chat and send it out as a URL.

MISMO Body Care
Austrálie
Doba používání aplikace: 14 dny
Vývojář NestScale odpověděl 12. prosinec 2022

Hi Bret,

Thank you so much for your nice review! It motivates us a lot to improve and serve customers better.

If you need any help, feel free to contact us via live chat or email at support@nestscale.com.

Regards,
Rachel

1. prosinec 2022

I installed the app due to site issues and needed a better way for clients to communicate the issues quickly rather than using the contact form. A lot of the Shopify apps were not working with my site but this one does. I haven't used the app much yet although it seems to function well enough for what I need, but what puts me at ease is their customer service is quick and efficient.

Angry Cat
Spojené království
Doba používání aplikace: 12 dny
Vývojář NestScale odpověděl 1. prosinec 2022

Thank you so much for your review. This really made our day!

Let us know if you have any questions or need help. Have a nice day, and take care!

Regards
Rachel

Datum úprav: 6. květen 2023

I'm still new but so far my experience has been great, mostly I appreciate the help I got integrating it to my shop. I installed the app and abandoned setting it up coz wasn't sure of what to do, and out of nowhere received a text asking me if I need help setting up. That I really really appreciated. Thank u very much.

Prime Bakery
Švédsko
Doba používání aplikace: 10 dny
Vývojář NestScale odpověděl 8. květen 2023

Hi,

Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust.
Please do not hesitate to contact us for getting back in touch if you need any further assistance!
Also, please feel free to send any other feedback that you do have - we always love to hear from you!

Regards,
Chloé

20. prosinec 2022

Quick live chat support helping me setup things when I was stuck. Quick easy setup and everything works as intended. Does what it says it will do. Good app for my website! :)

Ledex Fit
Švédsko
Doba používání aplikace: 7 dny
Vývojář NestScale odpověděl 22. prosinec 2022

Hi there,

Chloé here from NestScale team.
Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us!

If you have any further questions or concersn, feel free to contact us. We would be more than happy to help!

Regards,
Chloé

2. prosinec 2022

Really helpful and great customer service as they truly want to help and grow. They clearly want to get the best experience

Umly Shop
Spojené království
Doba používání aplikace: 7 dny
Vývojář NestScale odpověděl 2. prosinec 2022

Hi, Chloé here from NestScale team.
Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us!

If you have any further questions or concersn, feel free to contact us. We would be more than happy to help!

Regards,
Chloé