Reviews (7)
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Not very user friendly. There is no "how to' guide or list of instructions or tips. Setting up product listings is wonky. Supposed to be DFY but its not even close to be done for you. Basic template and you need to figure out everything which is confusing. I do not recommend
Hi "Buddables",
We are sorry to hear that your experience didn’t meet your expectations.
We genuinely wanted to help and reached out multiple times to better understand your concerns, but unfortunately, we didn’t receive a response and the support form https://bit.ly/3Sjqm0O we shared wasn’t completed.
Our team is always here to assist and we’d still love the opportunity to turn things around. If you're open to it, please reach out to us directly — we’d be happy to walk you through the platform and provide the support you need.
Best Regards,
The BuildYourStore Team
I reached out to request a refund after uninstalling the app shortly after installation, and the support team — especially Renato — was incredibly helpful and professional.
Even though they have a no-refund policy, they made an exception and processed my refund quickly, which I truly appreciated. Great customer support and a positive experience overall.
Thanks again!
Hi "My Store"!
Thank you for acknowledging Renato! We’re so lucky to have such dedicated and caring team members, and it’s heartwarming to hear they made a difference for you. Your appreciation will surely make their day!
The AI Store Builder Team
The Marquee - News Ticker app is a fantastic way to grab attention and keep customers informed on your Shopify store! I love how easy it is to set up and customize. Whether it's announcing flash sales, free shipping offers, or new arrivals, this app helps me highlight key information without disrupting the shopping experience.
Hi "neuraband",
We’re so happy to hear you had a great experience with us.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
Best Regards,
The Build Your Store Team
Was charged erroneously $100+ when the service was marketed as $1. No support chat available.. just an email sent to the wind.
No option to cancel or refund immediately after charge was made...
Hi "My Store",
We're really sorry to hear about your experience. Please fill out this form https://bit.ly/3Sjqm0O so we can investigate and resolve the issue as quickly as possible.
Thank you for your feedback.
Best,
The AI Store Builder Team
The app is great! we're using it on our website for a while. A great support team of this app. Very fast in response. Thanks for this awesome app!
Thank you for the time you had spent writing us the review. We are pleased to have your words for our app.
Hi "Sin7Anime"!
We really appreciate you taking the time to share your feedback with us! It’s great to know that BuildYourStore has met your expectations. We’re here for you anytime!
The AI Store Builder Team
Hi "Zealution",
Thank you for your feedback. We’ve attempted to reach out to you several times to better understand and address your experience, but we haven’t been able to connect yet. Please know we are here to help and are committed to providing a reliable and supportive experience for all of our users.
Your satisfaction is important to us, and we would appreciate the opportunity to discuss this further. Please feel free to reach out directly so we can assist you better following this link : https://bit.ly/3Sjqm0O
Best regards,
The Build Your Store Team
They gave me a full refund even that they have a No refund policy, so i really am thankfull for that.
Renato Gaia from build your store.ai is a 10/10 customer service agent. He helped me right away and his emails were lighting fast. 5stars all the way
This AI Store Builder
The News Ticker app is a fantastic way to grab attention and keep customers informed on your Shopify store! I love how easy it is to set up and customize.
Llevo pocos días con esta aplicación pero en lo que he necesitado su ayuda me han respondido rápido y con un gesto muy amable hacia mi situación.
Les estoy muy agradecida.
I really don't understand this app . Can I please have a refund
I contacted support to request a refund after my son accidentally installed the app, and the team was very professional. Renato processed my refund instantly. The customer service is outstanding. I truly appreciate the support and understanding. Thank you again!
Hi "My Store",
Thank you for your feedback. We're sorry to see that your experience wasn't as expected. We'd really appreciate the chance to understand what went wrong and make it right. Please fill out this form https://bit.ly/3Sjqm0O so we can investigate and resolve the issue as quickly as possible.
We're here to help!
The AI Store Builder Team
10/10 This service is truly incredible i bought it and i would keep buying over and over to start up!
What's the point of knowing 10 "winning products" if they don't connect them to their respective suppliers? It doesn't make sense.
Hi "GAPOGA"!
Thank you for your feedback.
Please feel free to reach out by filling out this form https://bit.ly/3Sjqm0O so we can address any questions and ensure everything’s clear.
We’re here to help!
The AI Store Builder Team
Not free it's a lie !!!! Hate it when you say free when it's not free ,zero stars for me
Hi "EL3v8"!
Thank you for your feedback. We would like to inform you that our platform offers free access and we’d love the chance to walk you through it all.
Please feel free to reach out by filling out this form https://bit.ly/3Sjqm0O so we can address any questions and ensure everything’s clear.
We’re here to help!
The Build Your Store Team
This entire thing is just a sales funnel to get you to buy other stuff. Do not install this. If I could give it 0 stars that is what it would get.
Hi "Vintage x Thrift",
Thank you for your feedback. We’ve attempted to reach out to you several times to better understand and address your experience, but we haven’t been able to connect yet. Please know we are here to help and are committed to providing a reliable and supportive experience for all of our users.
Your satisfaction is important to us, and we would appreciate the opportunity to discuss this further. Please feel free to reach out directly so we can assist you better following this link : https://bit.ly/3Sjqm0O
Best regards,
The Build Your Store Team
What a tremendous good service. Excellent reply rate. Loved this app from the second I saw it. A great and capable team behind this app. Just use it!
Easy to use and work fine. I must thank the technical support received to personalize my work. I am very satisfied. Serious and capable people. I recommend their service to everyone.
Thank you for the time you had spent writing us the review. We are pleased to have your words for our app.