Triggered: Power‑up workflows

Automate actions when customers place an order in your store or trigger a Shopify Flow

Triggered will take your customer engagement and retention to the next level with advanced marketing tools to increase your conversion rate to improve your customer life-time value, and drive brand loyalty.

Triggered lets you create conditional rules to trigger a Shopify Flow, tag customers and orders, or modify an order’s line items.

You could apply a VIP tag to customers who purchase a particular product, or even give them a free T-Shirt, product upgrade or bonus offer. The rule could apply once to a very lucky customer, for a limited time, or as often as you like.

New: Shopify Flow trigger support

Shopify Flow allows you to trigger processes when customers perform particular actions in your Shopify Store. Triggered allows you to trigger a Flow from any activated rule. We're frequently asked to start a Flow when a customer requests it - now, with Triggered Opt-in links, you can!!

Trigger

Target specific customers if you want to create some advanced personalisation and engagement, perhaps to reactivate them as a customer.

Target groups of customers that meet particular criteria, such as purchasing a particular product or living in a particular region.

Create an opt-in link that customers can click to trigger the rule anywhere you like! Opt-in links are critical when placed in strategic points of your customer journey. For example: on the post purchase order confirmation page to flag an order as urgent, in an email campaign to enter a competition, a link in a customer account.

Action

Trigger a Shopify Flow from any Triggered rule.

Tag a customer or order, eg, tag all customers who purchase a particular product or live in a particular place and automate segmentation and drive targeted email and promotional campaigns.

Modify the line items of an order, swap a product, modify the quantity, or remove the product entirely.

Limits

Limit the number of times customers can activate the rule, in total, per customer, or across a time period.

Triggered will help your store by

• Extending Shopify Flows and automating more of your processes.
• Tagging customers and orders to better segment and target customers with offers and promotions
• Helping identify and reward high value and returning customers, and boost average life-time value through personalised experiences
• Increasing returning customers and reducing abandoned carts by adding free gift items or upgrading products to a premium variant
• Allowing you to easily provide bonus offers and extra value and increase your conversion rates.

Support & Feature Requests

We provide active support for Triggered, and invite you to contact us about any questions or new features you’d like to see.