Notch – Customer Support Suite

Notch – Customer Support Suite

Free to install. Additional charges may apply.
Rating (5.0)
Reviews
Developer

About this app

Launched

July 7, 2023

Languages

English

Works with

Yotpo, Gorgias, Intercom, Zendesk, Chat, Trustpilot

Full-service Customer Support managed by our AI and experts, empowering your business growth.

Elevate your eCommerce customer support with our comprehensive service, combining AI precision and expert know-how. We take over your entire customer support operations, removing the complexity of dealing with multiple providers and simplifying your workload. Enjoy enhanced customer satisfaction, operational efficiency, and peace of mind, focusing solely on business growth.

Elevate your eCommerce customer support with our comprehensive service, combining AI precision and expert know-how. We take over your entire customer support operations, removing the complexity of dealing with multiple providers and simplifying your workload. Enjoy enhanced customer satisfaction, operational efficiency, and peace of mind, focusing solely on business growth. more
  • We'll take over your entire support - leaving you to focus on the business.
  • Full customer service operations managed by AI and expert teams.
  • Seamless integration with eCommerce platforms.
  • 24/7 Fully automated chat - using your store knowledge, insights and products.
  • Data-driven business insights for continuous revenue growth.

Pricing

Free to install

1 Free month of full CS operations, followed by a fixed monthly fee per volume

Free to install

1 Free month of full CS operations, followed by a fixed monthly fee per volume

All charges are billed in USD.

4 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 10, 2024

These guys came into my business and literaly gave me my LIFE back! As a founder you're the chief everything officer, having the notch team come in and take over so quickly and in a very professional manner was a huge win for us! We are looking forward to our continous partnership with notch as we grow. Would highly reccomend Notch to anyone looking to either completely outsource or even partially supplement their customer service efforts. 10/10!

The Conscious Bar
United States
About 1 month using the app
March 7, 2024

We've been using Notch for the months now and couldn't be happier with the results, as it significantly increased our customer satisfaction rate. What sets this app apart is its ability to provide support/assistance to our customers which does not feel automated in any way. In addition, the Notch team constantly goes above and beyond, pushing the boundaries of what's usually possible in automated customer support service.

Notch is an invaluable asset to our business, allowing us to provide top-notch customer service without sacrificing the personal touch that sets us apart. If you're looking for an automated support solution that feels anything but automated, I highly recommend giving Notch a try.

idyl
Belgium
8 months using the app
April 11, 2024

Notch's AI customer service solution has been a game-changer for our e-commerce operations, enabling us to dramatically improve our customer satisfaction and scale efficiently. The integration was seamless, and its AI capabilities impressively adapted to our specific needs, providing personalized support that rivals human interaction. Thanks to Notch, we've not only seen an enhancement in customer service quality but also significant operational efficiency, allowing our team to focus on growth initiatives. If you're in e-commerce and looking to elevate your customer service experience, Notch is an invaluable tool worth considering. Its impact on our business has been transformative, offering both power and simplicity in a single solution.

Rubbit
United States
15 days using the app
January 19, 2024

Really Good app would recommend.

Xiofiy
United States
4 months using the app

About this app

Launched

July 7, 2023

Languages

English

Works with

Yotpo, Gorgias, Intercom, Zendesk, Chat, Trustpilot

Built by Notch

About Notch

5.0 average rating

1 year building apps for the Shopify App Store

850 New Burton Rd, Dover, DE, 19904, US

Support

Send a message

+1 (616) 622-2554

rbroshi@get-notch.com

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