Reviews (45)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 25, 2024

Shopify does not have a built in feature to display estimated delivery dates, which is quite important to boost conversion, this app solves the problem very simply with only a few clicks. Very easy to use and the customer service team is so kind, special thanks to Lily! The best thing of all is that this app is FREE!

House of little things
France
27 days using the app
NestScale replied November 26, 2024

Dear customer,

Thank you so much for your wonderful review! 😊 We’re thrilled to hear that our app has made it easier for you to display estimated delivery dates and boost conversions. Simplicity and ease of use are exactly what we aim for, and we’re so glad it’s working well for you.

Your kind words about our customer service team, especially Lily, mean the world to us - we’ll make sure to share your feedback with her! 💖

Thank you again for your support and for highlighting that the app is free. If you ever need further assistance, don’t hesitate to reach out - we’re always here to help!

Best regards,
Chloé - Customer Success Team @NestScale

December 13, 2024

What a great app!
I use several printing partners so I needed an app that could show different delivery estimates for different products based on which collection they've been assigned to, and this one does just that.
I had a bit of an issue because of the sheer number of products on my site but Lily and her team went above and beyond to figure out and fix the problem and now I am thrilled with how the app is working.
I'm very impressed with how quickly they responded to my query and with how much time and effort was put into making sure everything was working properly.
If you are looking to display a delivery timeline to your customers then definitely give this app a try.

Infinitee Designs
Australia
4 days using the app
NestScale replied December 15, 2024

Dear customer,

Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that our app meets your needs for managing delivery estimates across multiple collections and printing partners. 😊

It’s fantastic to know that Lily and our team were able to resolve the issue and ensure the app works seamlessly for your store. Your kind words about our support mean a lot to us and inspire us to keep going the extra mile for our users. 💪

If you ever need further assistance or have suggestions for improvement, don’t hesitate to reach out - we’re always here to help. Wishing you continued success with your business, and thank you for recommending our app! 🚀

Cheers,
Chloé - Customer Success Manager @NestScale

November 16, 2024

This app is exactly what I needed to display estimated delivery dates on my Shopify store. The setup was smooth, and the support team helped me position it perfectly on my product pages. They were incredibly patient throughout the process, answering all my questions and making adjustments until everything was just right. Thanks Lily.

Highly recommend this app for anyone looking to improve the customer experience with clear delivery expectations!
The amazing aspect is that is Free.

Trevvelend
Mexico
4 days using the app
NestScale replied November 17, 2024

Dear customer,

Thank you so much for your wonderful review! We’re thrilled to hear that the setup went smoothly. Our support team, especially Lily, was more than happy to assist with positioning it perfectly on your product pages. We’re glad we could help create a seamless experience for you and your customers too!

Thanks again for the recommendation! If you need any further assistance, feel free to let us know :)

Regards,
Chloé - Customer Success Manager @NestScale

December 18, 2024

Absolute amazing app, with every single one of the features I needed! Can't beleive it is FREE! A lot of options for customisation - Lily on chat was super helpful and walked me through some of the complex logic I wanted to set up.
One of the best things is actually this app listing on Shopify app store. Compared to other apps, this told me exactly what I wanted to know about its features. Made the decision very clear which one to choose.

GardenHearth
United Kingdom
About 16 hours using the app
NestScale replied December 20, 2024

Dear customer,

Thank you so much for your amazing feedback! 🌟 We’re thrilled to hear that the app has all the features you needed and that our customization options helped you set up exactly what you wanted.

We’ll be sure to pass your kind words along to Lily - she’ll be so happy to know she made a difference in your experience! 😊

We’re also glad the app listing provided all the clarity you needed - it’s great to know that our efforts to communicate the app’s value made your decision easier. If you ever need further assistance, we’re always here to help. Thanks again for choosing our app and sharing such thoughtful words! 🚀

Regards,
Rachel - Customer Success Manager @NestScale

November 11, 2024

Great free app for adding delivery date information with easy steps! The customisation options are impressive, making it easy to fit the design into your store layout. You can place the delivery widget exactly where needed from the product page to checkout. The support team is outstanding and resolves issues quickly.

Arbortec US
United Kingdom
4 days using the app
NestScale replied November 12, 2024

Dear customer,

Thank you so much for your wonderful review! We're thrilled to hear that you found the app easy to use and customizable to fit your store’s design perfectly. Placing the delivery widget exactly where you need it is key, and we're glad it worked well for you!

Our support team is always here to help, so don’t hesitate to reach out if you need anything. Thanks again for sharing your experience! 😊

Regards,
Chloé - Customer Success Manager @NestScale

October 16, 2024

Useful especially to avoid customer questions about shipping date.
it will save a lot of time of my customer support team.

My Store
Pakistan
4 months using the app
NestScale replied October 17, 2024

Dear customer,

Thank you so much for your feedback! We're glad to hear that it's been helpful in reducing customer questions about shipping dates. Saving time for your support team is one of our key goals, so we're thrilled that it's making a difference for you.

If you ever need further assistance or have any suggestions, don't hesitate to reach out!

Regards,
Chloé - Customer Success Manager @NestScale

November 12, 2024

it works very well. It helps me a lot with my store

Deco Life
Peru
28 days using the app
NestScale replied November 14, 2024

Dear customer,

Thank you so much for sharing your experience! We're delighted to know that our tool is working well and making a difference in managing your store. Our goal is to help Shopify merchants like you streamline operations and achieve growth, so it's wonderful to hear that we’re hitting the mark.

If you ever have questions, feedback, or need any additional support, please don’t hesitate to reach out. We're here to help you succeed!

Regards,
Chloé - Customer Success Manager @NestScale

December 2, 2024

"Great Shopify app! Adding delivery date estimates to product pages enhances customer trust and boosts conversions. Easy to set up and works flawlessly. and the customer support team is incredibly responsive and helpful. Highly recommend!

Jugnutree
India
9 days using the app
NestScale replied December 4, 2024

Dear customer,

Great Shopify app! Adding delivery date estimates to product pages enhances customer trust and boosts conversions. Easy to set up and works flawlessly. and the customer support team is incredibly responsive and helpful. Highly recommend!

Regards,
Chloé - Customer Success Manager @NestScale

December 5, 2024

I had the absolute pleasure of working with Lily to set up an app for my Shopify store, FoneWallah.com, and I must say, she is a gem! From the very start, Lily’s professionalism, knowledge, and friendly attitude stood out.

She made the entire process so smooth and stress-free. Lily was incredibly patient, taking the time to explain every step and ensuring that I understood how the app would work. She didn’t just guide me through the setup; she tailored her assistance to meet the unique needs of my store, which truly impressed me.

What I loved most about working with Lily was her warmth and dedication. No matter how small or big my questions were, she addressed them with a smile and a solution. She even followed up after everything was completed to make sure the app was working perfectly and to see if I needed anything else.

Lily is an absolute superstar, and her support has made a huge difference for my business. Thank you, Lily, for going above and beyond—you’re amazing!

𝐅𝐨𝐧𝐞𝐰𝐚𝐥𝐥𝐚𝐡
India
About 4 hours using the app
NestScale replied December 8, 2024

Dear customer,

Thank you so much for your kind words! It was such a pleasure working with you and helping set up the app for FoneWallah.com. I’m so happy to hear the process was smooth and that the app is meeting your needs.

Your dedication to your store made it a joy to assist you, and I’m always here if you have more questions or need support. Wishing you and FoneWallah.com great success, and thank you again for your amazing feedback!

Cheers,
Lily - Customer Success Specialist @NestScale

January 7, 2025

Amazing app, smooth and easy to use , the support is swift and professional, thank to Rachel:)

MoYang
Qatar
10 days using the app
NestScale replied January 8, 2025

Dear customer,

Thank you so much for the amazing feedback! 😊 I'm really happy to hear that you found the app smooth and easy to use – that's exactly what we aim for. It was a pleasure assisting you, and I'm glad I could help! If you ever need further support or have any questions down the line, don’t hesitate to reach out. We're always here to ensure everything runs perfectly for you.

Regards,
Rachel - Customer Success Manager @NestScale