Shipping Rates Rules & Zones

Shipping Rates Rules & Zones

Reviews (29)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
March 20, 2026

I've run into a few issues I haven't been able to resolve myself since this app was first installed on our shop by our website developers. I used the chat support option to reach out for help and I received a very quick response - both my issues were resolved the same day. I highly rate the customer support and service.

Cocoabean Company
United Kingdom
4 months using the app
Octolize LTD replied March 23, 2026

So glad we could help! Thanks for taking the time to share your experience :)

March 25, 2026

Excellent support from Wiktoria. Quickly sorting our shipping arrangements and issues with a detailed guide including explanatory screenshots.

Victory Chimp
United Kingdom
12 months using the app
Octolize LTD replied March 26, 2026

So great to hear this — thanks for taking the time to share!

April 20, 2026

Experience with lukasz setting up the app was excellent and the app works effectively.

Eastcroft Roses
United Kingdom
4 days using the app
Octolize LTD replied April 21, 2026

Thanks for the review! We’re glad the setup session with Łukasz was helpful and that the app is working effectively for your store. We're here if you need anything else.

December 17, 2025

Very friendly and polite support.

The app allows us to charge remote rates for DHL Express.

The app has a design which allows large numbers of zip codes -something other apps don't have.

Support helped us to import more than 100,000 zip codes from the DHL online PDF file. I could not have done this myself.

Support is considering how to automate the zip code upload process. I look forward to the app update for automatic uploads.

Sam Hober
United States
7 months using the app
Octolize LTD replied December 18, 2025

Thank you so much for the kind review! We’re really glad to hear the app meets your needs and that our support team could help with the zip code import. We’re actively working on improving and automating this process, and we appreciate your feedback.

March 19, 2026

This is an excellent app for shipping as well as local delivery businesses that base your rates by zip codes. Customer support is top notch. We highly recommend giving it a try.

Bucks Pellets
United States
5 days using the app
Octolize LTD replied March 20, 2026

Thank you for the great review! It was a pleasure working with you, and we’re really glad the app fits your use case. We truly appreciate the recommendation.

February 4, 2026

Great app! Exactly what we needed to set up our shipping rates and the support was quick to help us implement any changes we needed

Alpine Outlets
United States
21 days using the app
Octolize LTD replied February 4, 2026

Thanks so much! Glad the app fit your needs and happy we could help!

March 3, 2026

No support is available to help us, after many attempts.

EDM Imaging
France
About 19 hours using the app
January 26, 2026

Easy Setup, minimal technical skills required, I did not need to contact support to get this set up on my store!

FARA
United States
3 days using the app
Octolize LTD replied January 27, 2026

Love to hear that! Making setup simple and intuitive is exactly what we aim for.

October 24, 2025

Great app for separating shipping costs and services by postcode, cannot fault the the support who are fast, knowledgeable and keen to help

Rieker.co.uk
United Kingdom
About 2 months using the app
Octolize LTD replied October 27, 2025

That’s wonderful to hear — thank you!

December 8, 2025

This app allows total control over shipping charges using postcodes . Simple and works very well

CraftOnline
Australia
20 days using the app
Octolize LTD replied December 9, 2025

Thanks a lot for taking the time to share this!