Shipping Rates Rules & Zones
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Reviews (37)
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Great app, we needed better control of shipping costs to certain UK zones such as Scottish Highlands, Isle Of Wight etc. as by default we were offering free shipping to these zones which isn't sustainable. The app did all this easily. We had a minor setup issue but Wiktoria in customer services pointed out my mistake and had us up and running very quickly. Would definitely recommend the app.
Thank you so much for the fantastic review! We are absolutely thrilled to hear the app is helping you manage your shipping costs sustainably and efficiently. It was an absolute pleasure helping you get everything configured and running perfectly.
Wishing you lots of success with your store, and we are always here if you need anything else!
This app has helped us to charge the correct delivery cost for different regions, especially UK offshore addresses.
We did come across a problem with the set up but I have to say that the support I received from Wiktoria at Octolize was outstanding.
Thank you so much for the wonderful review! We are thrilled to hear the app is successfully helping you manage your regional and UK offshore delivery costs. It was a pleasure collaborating with you to get everything perfectly tailored to your store's needs, and we are always here if you ever need a hand down the road!
I experienced some issues with the rates not displaying correctly at checkout, but Luke was very helpful and efficient during our scheduled video call appointment, where he assisted in resolving the problem quickly and effectively. He ensured everything was sorted out smoothly, and I was very satisfied with the support I received. Thank you! I would definitely recommend this app to others.
Thanks for the review! We’re glad the setup session with Łukasz was helpful and that the app is working effectively for your store. We're here if you need anything else.
Great tool to split out different Shipping costs for regions within in Zones and ensure we are managing our costs with our couriers. Octolize team were quick to respond to our questions and put in some improvements in the way we had implemented. Quick and easy solution.
Thank you so much for the 5-star review! We're thrilled to hear that the app is helping you successfully manage your regional shipping costs and courier rates. Our support team is always here to make sure things run smoothly for your store. Thanks for choosing us.
The perfect shipping profile solution for complex structured multiple ship locations.
Quick to resolve and very supportive team.
So great to hear this — thanks for taking the time to share it!
This app is very user-friendly, was quick to learn, plus it does exactly what I need it to do. Customer support has been so helpful and responsive as well!! Highly recommend.
Thank you so much for the wonderful review!
It was an absolute pleasure helping you get your shipping setup working perfectly. We are thrilled to hear that the app is doing exactly what you need and that you had a great experience with our support!
Experience with lukasz setting up the app was excellent and the app works effectively.
Thanks for the review! We’re glad the setup session with Łukasz was helpful and that the app is working effectively for your store. We're here if you need anything else.
Great app and superb support - what more can you ask for.
Thanks so much for your review!
Excellent support from Wiktoria. Quickly sorting our shipping arrangements and issues with a detailed guide including explanatory screenshots.
So great to hear this — thanks for taking the time to share!
I've run into a few issues I haven't been able to resolve myself since this app was first installed on our shop by our website developers. I used the chat support option to reach out for help and I received a very quick response - both my issues were resolved the same day. I highly rate the customer support and service.
So glad we could help! Thanks for taking the time to share your experience :)
