Shipping Rates Rules & Zones

Shipping Rates Rules & Zones

Reviews (23)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 17, 2025

Very friendly and polite support.

The app allows us to charge remote rates for DHL Express.

The app has a design which allows large numbers of zip codes -something other apps don't have.

Support helped us to import more than 100,000 zip codes from the DHL online PDF file. I could not have done this myself.

Support is considering how to automate the zip code upload process. I look forward to the app update for automatic uploads.

Sam Hober
United States
7 months using the app
Octolize LTD replied December 18, 2025

Thank you so much for the kind review! We’re really glad to hear the app meets your needs and that our support team could help with the zip code import. We’re actively working on improving and automating this process, and we appreciate your feedback.

October 24, 2025

Great app for separating shipping costs and services by postcode, cannot fault the the support who are fast, knowledgeable and keen to help

Rieker.co.uk
United Kingdom
About 2 months using the app
Octolize LTD replied October 27, 2025

That’s wonderful to hear — thank you!

February 4, 2026

Great app! Exactly what we needed to set up our shipping rates and the support was quick to help us implement any changes we needed

Alpine Outlets
United States
21 days using the app
Octolize LTD replied February 4, 2026

Thanks so much! Glad the app fit your needs and happy we could help!

December 8, 2025

This app allows total control over shipping charges using postcodes . Simple and works very well

CraftOnline
Australia
20 days using the app
Octolize LTD replied December 9, 2025

Thanks a lot for taking the time to share this!

January 26, 2026

Easy Setup, minimal technical skills required, I did not need to contact support to get this set up on my store!

FARA
United States
3 days using the app
Octolize LTD replied January 27, 2026

Love to hear that! Making setup simple and intuitive is exactly what we aim for.

October 13, 2025

The best customer service I have ever experienced! I downloaded the App and was offered a Zoom call for help in setting it up. In the course of the call the developer asked a lot of questions to better understand my shipping goals and challenges. Based on my objectives, which turned out to be relatively simple, he suggested that I would currently be better served using Shopify rates rather than their App. He then did a screen share and walked me through how to set rates within Shopify to accomplish my objectives. So he talked me out of buying their App (which I will need in the future) and using the free option in Shopify, and then took the time to show me how to do it. What a great Shopify partner. I highly recommend.

Klio Tea
United States
4 days using the app
Octolize LTD replied October 13, 2025

Really appreciate your feedback! It was a pleasure chatting with you and helping you set everything up. Glad we could find the best fit for your needs.

December 10, 2025

Prompt and productive customer service

Squishable
United States
3 months using the app
Octolize LTD replied December 11, 2025

Thanks so much for your review!

December 9, 2025

Excellent Service Tomek. You have fixed my shipping Issue. Thank you

Succulents Online
Australia
21 days using the app
Octolize LTD replied December 9, 2025

Thank you so much for the review!

September 11, 2025

This is a great app with excellent support (thanks Tomek) - it helps us separate our shipping rates by complex postcode rules so that we charge customers what they expect for shipping based on where they are in Australia, whilst ensuring we recoup our shipping costs. We'll also now implement it for our other countries.

Elta Ego
New Zealand
3 days using the app
Octolize LTD replied September 11, 2025

Thank you so much for the review!

September 18, 2025

Amazing customer service, especially when they can jump on a call with you and guide you through setting up your shipping zones so you get it right the first time. For the price,

I went with the yearly plan and paid upfront.

Great product, great customer service and a great team.

SofaBay
United Kingdom
About 21 hours using the app
Octolize LTD replied September 19, 2025

Thank you so much for the wonderful 5-star review! We’re happy the guidance on setting up your shipping zones was helpful.