Pulse NPS, Surveys & Feedback
- Pricing
-
Free plan available. Free trial available.
- Rating
- 5.0 (1)
- Developer
- Omniconvert SRL
Featured images gallery
Track NPS and customer feedback, analyze with AI, and take action in real-time to prevent churn.
Omniconvert Pulse is an enterprise-level customer experience suite for merchants of all sizes, both online and offline. It enables building surveys and deploying them across websites, email, SMS, ads, mobile apps, and in-store. Feedback reports are segmented by channel, location, brand, and more. Alerts can trigger real-time responses to customer objections. NLP helps identify key issues, ensuring proactive management of customer feedback across all touchpoints.
- Multichannel Surveys: Deploy surveys across web, email, SMS, apps, and in-store.
- Advanced Reporting: Segment feedback by channel, RFM, location, and more.
- Survey Builder: Easily create and customize surveys for various platforms.
- NLP Analysis: Use NLP to detect and monitor key customer issues.
- Proactive Feedback Management: Respond to feedback in real-time on touchpoints.
Languages
English
Works with
- Checkout
- Klaviyo
- Gorgias
- Zendesk
- SendGrid
- Google Analytics
- Meta
Categories
Form customization
Submission management
Customer behavior
Marketing and sales
Visuals and reports
Pricing
Up to 200 Orders
Free
- Post-Purchase Surveys
- Post-Delivery Surveys
- Unlimited surveys & responses
- Custom styling
- NPS
- Data Reports
- 5+ Integrations
- Translate
Up to 500 Orders
$19 / month
or $190/year and save 17%
- Post-Purchase Surveys
- Post-Delivery Surveys
- Unlimited surveys & responses
- Custom styling
- NPS
- Data Reports
- 5+ Integrations
- Translate
90-day free trial
Up to 1K Orders
$39 / month
or $390/year and save 17%
- Post-Purchase Surveys
- Post-Delivery Surveys
- Unlimited surveys & responses
- Custom styling
- NPS
- Data Reports
- 5+ Integrations
- Translate
- NLP
90-day free trial
Up to 5K Orders
$99 / month
or $990/year and save 17%
- Post-Purchase Surveys
- Post-Delivery Surveys
- Unlimited surveys & responses
- Custom styling
- NPS
- Data Reports
- 5+ Integrations
- Translate
- NLP
90-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
We wanted an app that can do surveys both on the thank you page and after the order is received and after testing a lot of apps we settled with this one. The team was super nice and extended our trial for another 2 months, and also helped answer our questions. So far we're very happy and 100% reccommend!
Support
App support provided by Omniconvert SRL.
Resources
Developer
Launched
March 24, 2025