Omniva shipping

Absolutely terrible app and an even worse customer support experience. This is honestly one of the most frustrating Shopify apps I have ever had to deal with. Nothing works properly when you actually need it. The app constantly has problems, disappears, fails to load, and basic shipping functions that should take seconds become a complete nightmare.

We have wasted hours trying to get this thing working, refreshing, reinstalling, and troubleshooting issues that should never exist in the first place. And when you contact Omniva support, you get absolutely nowhere. They either don't understand the problem, give useless answers, or simply blame something else instead of actually fixing their broken system.

How can a shipping company provide an app this unreliable? We run a real store with real customers and real shipments. We cannot afford an integration that randomly stops working and support that cannot resolve basic technical problems.

Extremely disappointing. Avoid this app if you can. The Shopify integration desperately needs proper development, testing, and competent technical support. This is nowhere near the quality you would expect from a serious shipping company. 0/10

Simply not working

Dear Omniva IT Department,

Please change the developer for the Shopify Omniva plugin.

During high traffic periods on the Shopify e-store, the plugin fails to generate addresses and shows an error to customers.
Entering the same address multiple times (5-6) results in errors.
Today, the app displayed the message: "We're sorry, but something went wrong. If you are the application owner, check the logs for more information."
These issues are severely impacting Valensnutri.com's business, leading to frustrated customers and lost sales. Immediate action is required to resolve these problems.

Thank you for your attention to these issues.