OnCustomer: Livechat & Chatbot

Pricing: Price: Free
Rating: 0.0 (0 Reviews)
Developer: Novaon Tech

Omnichannel chats: Livechat, Messenger, Instagram, Shopee, Email, Youtube, Telegram, SMS, Zalo.

OnCustomer - An effective omnichannel communication platform that helps businesses successfully communicate with customers through insightful understanding, accurate prediction of needs, and intelligent automated personalized communication.

Conversation management: Automatic Routing conversation from multiple channels
Bot website: Automated lead tools help optimize customer conversion on website
SLA: Alerts and reporting for conversations violating Service Level Agreements
Surpport: Interaction channel and ticket management to manage customer complaint
CSAT & Survey: Collect automatically customer feedback and surveys

Highlights: Works with the latest themes

Languages

English and Vietnamese

Reviews

Overall rating

Counts per rating level

0% of ratings are 5 stars
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

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Support

App support provided by Novaon Tech.

Resources

FAQ

Developer

Novaon Tech

CiC Tower, 219 Nguyen Thi Due street, Cau Giay district, Hanoi, 100000, VN

Launched

April 26, 2024

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, discounts, gift cards, Online Store

Edit customers

Customer data
View products

Inventory, product listings, products, or collections
Edit orders

Draft orders, order fulfillments, all order details for the last 60 days, returns, or shipping information
View and Sync Discounts

Discount codes and promotions
View gift cards

Gift cards
View your Online Store

Checkout page
Edit other data

Price rules