Reviews (8)

Overall rating
4.2
Counts per rating level
  • 75% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
Edited March 19, 2024

The app is great if all goes well. If not, reaching out for assistance is hard. They take much longer than the courier itself to get back. This is why despite Nicol's plea, I will not increase the rating on my review.

I stand by how difficult it is to get compensation on lost parcels. I currently have two pending cases for lost parcels, with evidence by the courier that they have issued a credit note to Oneship more than 2 months ago. But yet Oneship refuses to give me any update till now.

Clean Folks Club
Singapore
About 1 year using the app
September 20, 2023

Have been using OneShip for about 6 months now and it has been the most amazing experience. I get almost instantaneous replies from the team and any problems occurred by third party logistics team were also solved quickly.

The platform offers a seamless experience and allows you to compare different services at different prices at a glance. I can tell that they are really committed to providing a extraordinary platform which does all the work automated without needing much manual effort. My orders will automatically sync over and I can fulfill through the platform. Their prices are also cheaper than the other platforms.

Really recommend everyone who needs logistical service for your orders to try it out!

Regina Specialties
Singapore
10 months using the app
September 10, 2023

One Ship courier company has truly impressed us with their exceptional service and user-friendly website. Samuel's quick and effective problem-solving skills were a lifesaver, ensuring my shipments went smoothly.

Their website's intuitive design made the entire process effortless, and the competitive pricing offered saves us money in the long run. I highly recommend One Ship for their outstanding service, user-friendly platform, and cost-effective solutions.

Caring Crystals
Singapore
5 months using the app
Edited August 4, 2022

冇想到有自動合單發貨嘅功能!!!唔使我费时费力逐个合併,減低人手出錯嘅機會,仲慳番唔少時間!原本要比2次或者更多嘅運費,而家只要一鏈合併成一張訂單比一次運費就得。短信都好平,咁我就可以畀客户发通知了,唔使每天被客户问物流情况了。客服回復很快,有些比較復雜嘅功能都心機教你。

今日的哥倫布
Hong Kong SAR
3 months using the app
September 4, 2023

The automation features on the application makes the whole process of our order fulfilment much more efficient. The support team was quick to assist us for any queries we had. Overall, we recommend this application as a time-efficient e-commerce solution.

r y e
Singapore
3 months using the app
August 29, 2023

great app, works for us and with a team of support staff standing by for any issues that may arise we highly recommend anyone whose trying to grow their e-commerce stores!

TRI333PLE
Singapore
3 months using the app
August 24, 2023

Samuel from Oneship provided great assistance in helping us setup our account. With an aggregator, we manage to squeeze out cost savings and it becomes significant when volume increases. So far no issues on the functionality with sync-ing to orders & fulfilment. It has built in email notifications on shipping status as well so that's good (we were previously using other third-party with additional cost).
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Further feedback from us was resolved quickly as they reached out to the main courier we used for better integration.

HyggeB
Singapore
About 2 months using the app
September 4, 2023

OneShip has truly revolutionised the way we handle shipments and order fulfillment.

One of the standout features that the team absolutely love is how effortlessly it allows us to book couriers to collect our shipments and how it automatically fulfilled orders with tracking numbers once we book a shipment. This not only saves us valuable time but also reduces the chances of errors in the shipping process.

Shout out to Samuel for assisting us!

YeoMama Batik
Singapore
About 1 month using the app