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The customer service was quick and highly efficient. They identified the issue and resolved it within a day of my reaching out, but the app stopped working. I now have upset customers that are not buying because I marketed this particular feature. I am disappointed that I had to uninstall the app.
This is such an easy way to provide extra value to online shoppers! Letting them upload a photo of themselves to see how the item would look on them is a great way to remove any hesitation. The results are actually very realistic, and the chat bot is an extra plus! Their team is super easy to work with and respond very quickly to any questions. We're so happy we added this to our site!
Super cool new app that makes it so easy for customers to try on clothes and see how they look. Bonus is also it gives them guidance on sizing which for an apparel brand is our biggest issue. thank you OnYou!