Optima Tiktok Shop Connector
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (16)
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Wonderful app that does its job. I had a problem with a product not sync'ing properly so although it took some days going back and forth but with the teams support we got there in the end and now it's working as intended.
Fatimah has been very helpful in ensuring my issue was resolved. For as long as the app remains Free and an upgrade being required when you surpass 50 orders then this app will be #1.
I would strongly recommend this app to all.
Thank you so much for your thoughtful review! 😊 We're glad to hear everything is now working smoothly and that Fatimah was able to assist you throughout the process. We truly appreciate your patience and recommendation — your support means a lot to us! 🙌
Optima Team was a tremendous help during our store setup for TikTok. With special mentions to Laiba and Waheed, who were very helpful in answering our queries and fix our issues. There were a lot of restrictions and unknowns when setting up the connecting between our store and TikTok but the Optima Team helped with several customisation and speedily resolved them. Looking forward to the team's great support in the future!
Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that Laiba, Waheed, and the rest of the Optima Team were able to support you. It means a lot to us that you appreciated the customizations and solutions we provided. We’re committed to continuing this level of support and look forward to helping your store thrive even more in the future! 🚀
As a growth marketer pushing expansion on TikTok, Optima Connector has been a game-changer. It flawlessly syncs products, inventory, and orders between Shopify and TikTok Shops no missing stock, no delayed updates. Plus, the AI-driven category mapping and multi-currency/language support make global scaling much smoother
Thank you for the fantastic review! 🙌 We're thrilled to hear that Optima Connector has been a valuable asset in your TikTok growth journey. It's great to know the seamless syncing, AI category mapping, and global support features are making a real impact. We're here to keep supporting your expansion every step of the way! 🚀
Unfortunately, I can’t recommend this interface at the moment. It suffers from several critical issues:
Incomplete or incorrect translations in the UI.
Duplicate orders: the import process doesn’t check if an order already exists, so every order is re-created each time.
Incorrect payment amounts are imported.
Missing channel tagging: orders aren’t labeled as coming from the “TikTok Channel.”
Incorrect payment status is imported.
Until these problems are resolved, the tool isn’t practical for my workflow.
I desperately needed an app that I could custom the shipping labels for so that it would appear tracked and Optima were incredible in providing this. I had great customer support from March who went above and beyond for me. Can't rate this app highly enough!
Thank you so much for your amazing feedback! We're thrilled to hear that Optima met your needs for customizable shipping labels and that our tracking features worked perfectly for you. A special shoutout to March — we're proud to have team members who go above and beyond. Your support truly means a lot to us. If you ever need anything else, we're always here to help!
These guys really helped me out! My TTS was not working, not syncing with Shopify using ANY of the apps from the app store. Optima was nice enough to schedule a meeting with their tech team who guided me through fixing the issues my account had that held up proper syncing. Really appreciate their help getting rid of this very frustrating issue. Thank you!
Thank you so much for your kind words! 😊 We're thrilled to hear that our team could assist you in resolving the syncing issue with Shopify. Your satisfaction means the world to us! If you ever need further support, don’t hesitate to reach out. Happy selling! 🚀🎉
Leibe è stata molto gentile nell'assistermi, la consiglio vivamente cosi come l'app e il supporto dedicato!
Grazie mille per la tua recensione! 😊
Siamo felici che Leibe ti abbia fornito un'assistenza gentile ed efficace.
Apprezziamo molto il tuo supporto e la tua raccomandazione! 🙌
Irfan helped me to setup my TikTok Shop and also helped me to approve my products on TikTok Shop.
Thank you so much for your kind words!
Awesome work with support team , they fixed an issue that 3 other apps could not and im so happy to have found this app. The service given by Laiba was brilliant - well done team
Thank you so much for your kind words! 😊 We're delighted to hear that our support team, especially Laiba, could resolve the issue for you. Your satisfaction means everything to us! If you ever need further assistance, we’re always here to help. 🚀🎉
OTTIMA ESPERIENZA, IRFAN HAIDER mi ha assistita con pazienza aiutandomi a configurare e sincornizzare i miei prodotti su tik tok shop nonostante io non sia una professionista mi ha guidata passo passo. Serietà e professionalità.
Grazie mille per la sua recensione positiva! Siamo felici che Irfan Haider sia riuscito ad assisterla con pazienza e professionalità. Il nostro obiettivo è sempre quello di supportare ogni cliente al meglio, passo dopo passo. Restiamo a sua disposizione per qualsiasi altra esigenza!