Geolocation ‑ Orbe

Geolocation ‑ Orbe

Reviews (240)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing international market accessibility with features like customizable pop-ups and market-specific settings. They praise its seamless Shopify integration, ease of setup, and user-friendly interface. The app's extensive customization options align well with various brand identities, and the responsive customer support is noted for its exceptional service. Its compatibility with Shopify Plus and Shopify Markets suits larger-scale operations, significantly boosting sales and market engagement.

April 15, 2024

The app works well and was easy to set up! We were able to customize it to fit our brand identity perfectly, any further customizations were implemented really fast by the orbe support!

LIVE FAST DIE YOUNG
Germany
Over 1 year using the app
Mushdesk replied April 23, 2024

Thank you for the fantastic review! We're glad to hear that Orbe was easy to set up and customize to fit your brand. Our team takes pride in providing quick support, and we're happy that our customizations were implemented swiftly.

Orbe is designed to offer flexible geolocation and country redirects. If you need further assistance with your setup or have more customization requests, our team is here to help.

Roberto
Co-founder

Edited January 3, 2025

aplicação super confiavel

Voyant Distrihub
Brazil
3 days using the app
Mushdesk replied December 30, 2024

Hi there,

We're really sorry to hear about your experience, but it seems there might have been an issue during installation that was beyond our control. We’d love to help you out because this is not the experience we want anyone to have with Orbe.

Could you reply to our emails so we can give you a second chance? We’re here to make things right for you.

Thanks a lot. Looking forward to hearing from you.

Best,
Roberto

October 5, 2023

App works great and the team behind it listens to customer requests and adds new features continuously. They just implemented Klaviyo integration to send the users market/country to Klaviyo on signup which has been really helpful for us.

Sansoeurs
Spain
11 months using the app
Mushdesk replied October 6, 2023

Thank you so much for your fantastic review! 💚 We keep launching new advanced geolocation features for our customers. We bet our integration with Klaviyo will help brands efficiently localize their newsletters and email series.

Luis
Head of Growth

November 22, 2023

Great app! It's a real help, especially for several markets and teams.

Swissdigital Europe GmbH
Germany
8 months using the app
Mushdesk replied November 23, 2023

Thanks a lot for your review 🥰! We work to provide the best geolocation experience for Shopify

May 10, 2023

Great experience so far working with ORBE.

We had some adjustments to the look of our geolocation which they quickly fixed.

Other than that, everything works perfectly, no complains here.

Housedoctor
Denmark
7 months using the app
Mushdesk replied May 10, 2023

Thank you for your amazing review! We're delighted that you had a great experience with ORBE.

We're thrilled that everything is now working perfectly for you, making it easier for you to navigate and explore different markets.

Please reach out if you need further assistance or have more feedback. We're here to make your experience with Orbe exceptional.

Roberto
CEO

Edited April 27, 2024

Great app - works very well. The customer service for this app is however outstanding. Luis went above and beyond with helpful videos on issues I had which weren't even strictly related to the app! (Markets/ Languages section). Thank you again, Luis.

Edit for April 2024: I just wanted to add some additional praise for Roberto as, following an unrelated theme update, I messed up some general settings to do with Markets, and he took the time over a weekend to resolve the coding for me - despite it being unconnected to the Geolocation app. Truly outstanding customer service, yet again!

Furbaby Friend Gifts
United Kingdom
7 months using the app
Mushdesk replied October 6, 2023

Thanks a lot for your words! I am glad to help with your Shopify Markets configuration to get the most out of our geolocation app. 💚

Luis
Head of Growth

August 30, 2023

Great app and great team that help me for many things on my website.
Thank you very much
I really recommend

Lenny et Alba
United Arab Emirates
7 months using the app
Mushdesk replied September 1, 2023

Thank you so much for this review! We are always happy to help our customers provide the best geolocation experience 🥰

Luis
Head of Growth.

March 1, 2023

Easy setup, intuitive customization options. Does the job and from the customer point of view I'm sure they see it as a native part of any theme. Aside from a great app I would highlight the ultra fast and extremely friendly support/feedback from the team behind the app. Thats absolutely crucial and outstanding when you are a hustling entrepreneur. 10/10!

Barkalot
Sweden
7 months using the app
Mushdesk replied March 2, 2023

Oh wow, thank you so much for your kind words. Our Support team is blushing; you made our day 💚 As you know, our whole team is for you, and we're super proud to help you with your geolocation and international matters! Thank you to the stars! 🙇‍♂️

Roberto
CEO

May 4, 2023

Tienen un gran servicio de atención al cliente. Tuvimos unos problemas que no saltaba bien el pop-up y estuvieron muy encima del problema y además hicieron follow up con nuestra agencia. La verdad que un gusto trabajar con proveedores así y que la aplicación funcione perfectamente.

nanimarquina
Spain
6 months using the app
Mushdesk replied May 4, 2023

Muchas gracias por está fantástica review de parte de todo el equipo 💙! Desde Orbe trabajamos para resolver los problemas de nuestros clientes y adaptarnos a vuestras necesidades para ofrecer la mejor experiencia de geolocalización a vuestros usuarios y ayudaros a aumentar vuestras ventas internacionales.

Cualquier cosa que necesitéis en el futuro no dudéis en escribirnos.

Luis
Head of Growth

October 6, 2023

Our experience working with Orbe team has been fantastic. Since the beginning of the project they have been very helpful and collaborative, even taking part in meetings and conversations just to give us some advice in SEO and geolocation issues. Our website is composed by five markets and we had very specific requirements however they have solved all our needs and the tool works perfect in every market.

Costumalia - Don Disfraz
Spain
5 months using the app
Mushdesk replied October 9, 2023

Thanks a lot for this excellent review and for appreciating our work 💚! We developed Orbe thinking about SEO best practices to make the most out of Shopify Markets and provide the best geolocation experience. The whole team is happy to see these results.

Luis
Head of Growth