Order Editing | Upsell
- Fiyatlandırma
-
Ücretsiz plan mevcut. Ücretsiz deneme kullanılabilir.
- Öne çıkanlar
- Doğrudan Shopify yöneticisinde kullanım
- En yeni temalarla çalışır
- Puan
- 5,0 (81)
- Geliştirici
- Order Editing
Öne çıkan görsel galerisi
Self-service changes to reduce costs, deliver a better experience, and increase average order value.
Let customers amend their order self-service so that you never receive a support ticket again and deliver the preferred experience. Customers can use Order Editing to continue shopping from your store. We use this to power email marketing that automatically notifies customers when there is space in their package for additional items, generating additional sales after purchase and growing the average order value of your store.
- Address validation prompts customers to fix invalid addresses before shipping.
- Self-serve address, product, shipping method, discount, and personalization.
- Create post purchase one-click upsell on Thank You and Order Status pages.
- Don't cancel and recreate orders, we integrate with all warehousing softwares.
- Optional self-service cancellations to either store credit or payment methods.
- Öne çıkanlar
- Doğrudan Shopify yöneticisinde kullanım
- En yeni temalarla çalışır
Diller
İngilizce
Bu uygulama şu dile çevrilmedi:Türkçe
Şunlarla birlikte çalışır:
Ödeme, Brightpearl, Shipstation, Celigo, Fulfil.io, NetSuite, Microsoft Dynamics 365Kategoriler
Sipariş güncellemeleri
Sipariş yönetimi
Özelleştirme
Teklifler ve öneriler
Analizler
Fiyatlandırma
Sandbox
Ücretsiz
- Free to use for developer and sandbox accounts.
Basic plan
$14 /ay
+1% of total upsell revenue generated per month by the app.
- Customer portal for self-service order editing
- Unlimited, global address validation
- Post-purchase upsell offers
Advanced plan
$99 /ay
veya yılda $796 ödeyin ve %33 tasarruf edin
+1% of total upsell revenue generated per month by the app.
- Everything in Revenue Generator plus:
- 3PL and Order Management System integration
- Self-service cancellation and discount code application
14 günlük ücretsiz deneme
Shopify Plus
$399 /ay
veya yılda $3,999 ödeyin ve %16 tasarruf edin
For 1000 monthly support tickets solved, no usage fees or commissions.
- Everything in Advanced plus:
- Localization
- ERP integration
- Multi currency editing
- Merchant Success Manager
- Shopify Flow customizations
30 günlük ücretsiz deneme
Tüm ücretler USD cinsinden faturalandırılır. Yinelenen ve kullanıma dayalı ücretler 30 günde bir faturalandırılır. Tüm fiyatlandırma seçeneklerini göster
Değerlendirmeler (81)
Really love the Order Editing! Customers get the benefit of making adjustments needed in a very convenient and easy way within an hour of placing their order. So many times customers check out using a payment that has an old email address or shipping address but this app lets them make changes without having to reach out to customer service.
The opportunity to add product to the order after checking out is awesome too! We love seeing the upsell revenue generated post purchase.
And as a CX Manager, I appreciate how quickly we are able to get support when questions arise.
Order Editing is a must-have app for any Shopify store that wants to provide exceptional customer service and reduce administrative overhead. This intuitive tool empowers customers to make changes to their orders, such as modifying quantities, swapping items, or updating shipping addresses, without the need for manual intervention from store staff.
The Order Editing app has been great for our Customer Experience team's workflow by allowing customers to make order changes independently, reducing support inquiries. This self-service feature has freed our team to focus on more complex tasks and proactive engagement.
The app's real-time updates ensure immediate reflection of changes in our system, minimizing errors and streamlining our order management process. This has also led to fewer cancellations, order error returns, and dispatch delays due to the address verifications, boosting our overall efficiency.
Overall, OE has been a great addition to our tech stack, enhancing customer satisfaction and operational flow.
A special mention goes to Hamish and Keira for their dedication to ensuring the app runs smoothly and efficiently. They are always willing to work through any customisations we might dream up and regularly touch base with us. It's lovely to work with a team that genuinely cares about our success. We can't wait to see what they bring next.
a team member brought this app up as a suggestion of a way to mitigate/minimize the amount of tickets we get regarding people entering their address wrong, ordering the wrong item, and so on. Packages going to the wrong address, people ordering incorrectly, etc...can be costly for us as a business, from a shipping/reverse logistics standpoint, and from the perspective of team hours spent dealing with these customer errors. When we installed Order Editing, there was a fair amount of tweaking that needed to be done to get it running and customer-facing, but Hamish and Kiril were absolute rockstars, totally dedicated to their product and helping their customers. Love working with teams that care to this level. Order Editing has helped cut down on tickets, and produced additional revenue through added products! Highly recommend!
Order Editing has been a game-changer for us. It was seamless to integrate with step-by-step support of the Order Editing team. Not only has it helped our inbox, it puts the power back in the hands of the customer, so that panicked realization of the wrong address or size, can quickly and seamlessly be handled without having to wait for a response from CS. The bonus is the easy upsell post-purchase without feeling pushed on the customer! Easy 5 stars.
Destek
Order Editing, Order Editing | Upsell hakkındaki tüm sorularınızı yanıtlayabilir.
Geliştirici
Kaynaklar
Bu geliştirici doğrudan Türkçe destek sunmuyor.
Yayınlanma
1 Mayıs 2023 · Değişiklik günlüğü
Veri erişimi
Bu uygulamanın mağazanızda kullanılabilmesi için aşağıdaki verilere erişmesi gerekir. Nedenini geliştiricinin gizlilik politikası belgesinden öğrenin.
Kişisel verileri görüntüleme:
Müşteriler, mağaza sahibi, içerik sağlayıcıları
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Müşteriler
Ad, E-posta adresi, Telefon numarası, Fiziksel adres, Geolocation, IP adresi, Tarayıcı ve işletim sistemi, Gezinme davranışı, istemci kimliği çerezi
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Mağaza sahibi
Ad, E-posta adresi, Telefon numarası, Fiziksel adres
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Içerik sağlayıcıları
E-posta adresi, IP adresi, Tarayıcı ve işletim sistemi
Mağaza verilerini görüntüleme ve yönetme:
Müşteriler, ürünler, siparişler, indirimler, mağaza kredisi, mağaza analizleri, Shopify Functions, Online Mağaza
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Müşterileri düzenleyin
Gezinme davranışı, müşteri verileri, or müşterilere eklediğiniz etiketler
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Ürünleri düzenleyin
Envanter, ürünler, ürün girişleri, or koleksiyonlar
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Siparişleri düzenleyin
Atanmış gönderim, sipariş gönderimleri, satıcının yönettiği gönderim, sipariş düzenlemeleri, son 60 güne ait tüm sipariş bilgileri, taslak siparişler, kargo bilgileri, or üçüncü taraf gönderimi
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İndirimleri Görüntüleyin ve Senkronize Edin
Indirim kodları ve promosyonlar
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Mağaza kredisini yönetme
Mağaza kredisi hesapları or Mağaza kredisi hesabı işlemleri
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Mağaza analizlerini düzenleyin
Pikseller
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Shopify Functions'ı düzenleme
Ödeme özelleştirmeleri erişimi or sepet dönüştürme işlemleri
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Online Mağazanızı düzenleyin
Tema, ödeme sayfası, Online Mağazanızdaki sayfalar, or meta nesneler
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Diğer verileri düzenleyin
Ödeme marka öğeleri ayarları, konumlar, Shopify Markets ayarları, ürünlerin ve bunlara ait varyasyonların envanteri, ürün için mağazadan teslim alım seçeneğinin kullanılabilirliği ve konumlar, ürün etiketleri, satış planları, or Online Mağaza gezinme bölümü