Orderhive Inventory Management

Orderhive to compare with others is a great app. Since Tradegecko Sunset, we've tried and touched many Alternative Apps, Orderhive is the perfect fit for our company. Onboarding was good, we had a lot of issues with the new system here and there, we had a quick response from the support team who were very nice and patient to figure out solutions and give an alternative. Especially to Thank you Ms. Atulya Pillai. Orderhive easy way to manage and Automate your eCom inventory, orders, and shipping management sync between Shopify and Xero so far so good. There is still a lot of room to continue to develop more complete applications.

We subscribed to their app and paid a fee for some custom work. They kept coming up with excuses for the first 4 months and did not do anything. After delay and delay they finally started to get to work and they promised in full confidence that they will now complete the work. We are now 10 months further and without consulting us they simply decided to deliver something totally different that what we requested and paid extra money for. When we pointed this was really unacceptable they simply rejected and told us that their management made the decision. We've spend over 5000 usd on this project and I feel scammed. It is very disgraceful. If you can use the tool as is perhaps it is fine, but stay away if you need custom work, because they over promise and deliver something you never asked for.

We have been using Orderhive for about 3 years and it has worked very well for us. We don't experience many issues and when we do we get a quick response from their support team. And they have built a few customizations for us so the system fits our needs well.