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Orderimp: Bulk Order Importer

Orderimp: Bulk Order Importer

Developed by OrderImp

38 reviews
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Price: Custom Free Trial: 30 days More info
  • The ONLY app to Allow Direct Order Imports via CSV or Excel Files. Simple Process, Powerful Validation and Error Reporting Eliminate Data Import Disasters
  • Import Your ENTIRE Order History While Migrating to Shopify, Upload Orders From Any Source that allows a CSV or Excel order export. Import POS, Manual & Phone Orders, Shopping Carts, Marketplaces, & More
  • Convenient Self Managed Solution with Free phone Support on Hand. Upload Your File, Map Your Fields, and Upload. It's that simple!

What is Orderimp?

Orderimp is a simple solution for importing your historical or multi-channel orders into Shopify. Bulk import over a million orders into Shopify and easily transition from any shopping cart. Orderimp was designed to be a reliable, quick, and affordable solution for importing your Shopify orders. We hope this can help avoid the same frustration and expense we experienced ourselves importing over 250,000 orders into our own Shopify store.

How Does it Work?


Simple Order Import Process:


  • 1. Upload a CSV or Excel File

  • 2. Map Your Column Fields

  • 3. Import Your Orders

Features


Import your entire order history while migrating to Shopify


There is no limit to the amount of orders you import using Orderimp. Easily access order information right within Shopify, and avoid having to look back at your old cart platform.


Auto-Populate Your Customer Profiles

Automatically create customer profiles and update existing ones for more accurate customer data. Importing your order history will auto-populate customer information such as: Total $ spent, # of orders, & complete order history. Allow customers to see their complete order history and quickly re-order past purchases while reducing customer service requests.


Get the Most Out of Shopify Apps


Most Shopify marketing apps rely on your historical customer data within Shopify. Without having your full customer base, you are missing out on huge portion of sales from those channels. Hit the ground running with most apps already recognizing best sellers and customer spending trends based on your historical order history!


Automatically Sort Collections by Best-Selling Products

Sort your product collections right away based on best-selling items. This is a MUST for stores with large product catalogs!

NEW - Import Live Orders!

  • Import orders as unfulfilled, partial, and more!

  • Import Live Orders from Any Platform!

User selectable options:


  • Email customers order receipt - Determines whether an order confirmation will be sent to the customer

  • Send Tracking Email - Determines whether a fulfillment confirmation will be sent to the customer

  • Reduce Inventory QOH for Line Items Imported - Determines which inventory updating behavior is used. Will reduce your shopify inventory during imports (assuming merchant is using shopify inventory tracking)


FAQ's


Will Orderimp send emails to customers?


No. Orderimp will never trigger emails to your customers.

Will Ordimp import duplicate orders?


No. Orderimp will check for duplicate orders in your import file and in Shopify. Orders that already exist in Shopify will be skipped.



Will Orderimp affect my existing orders in Shopify?


No.

Will Orderimp import orders without the required information?


No. Orderimp will notify you of orders that could not be imported, and tell you exactly what needs to be fixed for them to import.



Pricing



  • First 50 orders FREE!
  • Import orders on demand, one time, or on a recurring schedule.

  • Review our affordable pricing plans and choose what's best for you.


One-Time Import Packages


14 Day Access to Bulk Import Historical Orders



  • First 50 Orders - FREE

  • 51-499 - $19

  • 500-999 -$29

  • 1,000 - 2,499 - $49

  • 2,500 - 9,999 - $99

  • 10,000 - 49,999 - $249

  • 50,000 - 249,999 - $499

  • 249,000 - 1,000,000 - $899

  • Over 1 Million Orders? Call us!


Pre-Paid Credits: Import Orders Whenever You Want!



  • 100 Orders: $10

  • 250 Orders: $20

  • 500 Orders: $30

  • 1000 Orders: $50

  • 2500 Orders: $100

  • 5000 Orders: $150


Why Orderimp?


We are the only self-managed solution for bulk importing your orders into Shopify. Our team developed Orderimp after a painstaking process of importing over 250,000 orders when we made the transition over to Shopify. Our only option was to create a costly, custom solution to import our orders. The process was long and resulted in a lot of errors and lost time. In order to make this process easier for other merchants, we decided to create Orderimp as an affordable and reliable tool for importing orders into Shopify.

Orderimp White Glove Service – $99

We offer a full import service for merchants who prefer to sit back and relax!

Our Priority Import Service Includes:

  • File Formatting
  • Mapping your fields to Shopify’s Order Fields using the app’s Presets.
  • Import settings: shipment status, new/historical,
  • Batch fixes for errors remaining after the first import

FAQ:

How long does the process take?


Our Priority imports take 1-5 days on average depending on our backlog and the formatting complexity of the spreadsheet.

Will you fix all errors?

We will do our best to fix 98% of errors, however some errors are somewhat out of our control. The app requires a valid email, address, & name. If these values are missing, it will be up to the merchant to fix them. We are usually able to fill these in with some sample values that meet Shopify's criteria, so in most cases merchants are left with only 5-50 errors to manually fix. We provide a spreadsheet of the orders to fix, or a convenient interface to fill in the data online and publish them.

How do I get started?

Learn More

Schedule a White Glove Import


View available time-slots

Need More Information?


If you have any questions or need help installing our app, please don't hesitate to contact us at support@orderimp.com, or by calling Local: 310-919-3791 | Toll Free: 800-634-4920. We are based in USA and are conveniently available to assist you from 9 AM - 5 PM PST.

Visit our Knowledge Base

Orderimp: Bulk Order Importer reviews

38 reviews
  1. 5 stars (27 reviews)
  2. 4 stars (2 reviews)
  3. 3 stars (0 reviews)
  4. 2 stars (0 reviews)
  5. 1 star (9 reviews)

The developers are currently AWOL. Avoid this service until there's an indication that the developers still exist.

We pre-paid $250 for a large, time-sensitive import and the app was failing without a meaningful error message. We contacted support to notify of their app failure and have not a word from them in 7 days. Not even an automated response, or a response to say they're busy and will get back to us in good time.

Essentially, they took our money and ignored us completely. We're asking for a refund.

posted

Sadly, very disappointed. Initially I thought, “what a wonderfully simple and cost-effective solution!” But now this app has cost us more time (and hence money) than I wish to think about.

There were multiple emails over a month, with attempted calls, confirmed appointments for which no one from Order Imp followed through. We were willing to pay for the White Glove Service but due to lack of time, we went ahead and did a manual import. The review during the import process gave the impression that content in select fields would be mapped a certain way – but this was not the case. And now, after speaking with Shopify, we learn we will need to manually update thousands of transactions.

All this could have been avoided with a 15-minute conversation with someone at Order Imp.

We want to be understanding of the resource challenges of a growing company - as we are one ourselves. But to have phone numbers that do not work, messages not returned and confirmed appointments for which no one follows through – all makes it difficult to trust the reliability of Order Imp's 'promises'.

Even so,… I’m still holding out hope for a return call to try to rectify this past upload with another one – if only I could just get answers to a few questions first [sigh].

posted

Like the person above, I've sent multiple emails for support cases and even scheduled a white glove import service appointment. No response. They've stopped customer service.

posted

I scheduled an order import through the white glove, full import service well over a week ago and have heard nothing. I've created 2 support cases and placed a phone call and have still heard nothing. I'm quickly losing faith that this app will work and am running up against an important deadline for product launches. Can someone please reach out to me and let me know what's going on?

posted

The owner of this app has demonstrated he really cares about his customers. We've been using this app for a very long time and a while ago ran into some support problems. He has since addressed them all and gone beyond the call to make sure the support is top-notch. We continue to use this app on a regular basis and highly recommend it.

posted

Had issue with understanding exactly how it worked & there was no response from tech support (wouldn't hurt to at least have an auto-responder).
In the end, I figured it out & the program does work as advertised, we had to move orders to a new store with the same products as I was re-branding.
The presets are very handy (we used the Shopify one) & worked perfectly & all is well.

posted

This app was critical for us. We used it to merge order histories from Magento and Woocommerce into our new Shopify website. Very easy to use. No complaints!

posted

I posted a negative review prior but their customer service reached out to me and did an excellent job importing orders from Woocommerce.
Rob from Orderimp re-mapped the columns and created custom fields for us.
I am happy it worked out! Thank you, ROB!!

posted

Hi,

This is a great app, slow sometimes, I found out that going and 're-install' helps with the slowness issues (I went to the app store and re-selected 'get') I didn't loose my order credits, but it refreshed the install.

Support was very helpful when I asked.
Thanks!

posted

Extremely disappointed. As a Shopify Plus Expert it saddens me to report that this is not a legitimate app, and it should not be listed on the app store. I will be speaking directly with Shopify at the highest levels about my experience with this app, and their non-existent paid support services.

1. The app is slow and buggy with very variable import speeds. This makes large imports take far, far longer than they should (compared to other API based import processes).

2. The import mappings within the app are incorrect. You select one field and it imports another. This turns the preset building process into a guessing game with 40+ fields to map. Hours lost in test, change, test, change, test refinement.

3. The above would be forgivable if the developer provided support services. We paid $99 for their white-glove support. After they missed the first scheduled support appointment, we have been trying for 14+ days to get in touch by email, Skype and phone and are being completely ignored.

This app is not fit for use beyond the most basic import (you'll still have a headache with that), and you certainly should not pay for any services.

posted
Get
Custom

FREE Trial: First 50 Orders Free


One Time Import Packages: Bulk Import a Fixed Number of Orders for 14 days


Pre-Paid Credits: Import Orders Whenever You Want!

Pricing & Packages Listed Below


Schedule a Call: http://support.orderimp.com/create-a-support-case/

30 days

Support & Sales

OrderImp
310-919-3791
support@orderimp.com
orderimp.com
Get Support

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