Tracking Rabbit

Create a post-purchase experience that reinforces your brand, improves customer satisfaction, and grows your sales with Tracking Rabbit automated order tracking.

About Tracking Rabbit

Tracking Rabbit is part of a connected suite of value-driven Shopify apps that strengthen shopper engagement and win more post-purchase sales. With Tracking Rabbit, provide real-time order tracking information and increase sales by elevating transactions into upsell opportunities.

• Answer “Where is my order?” before it’s asked • Engage shoppers with smart product recommendations • Brand order tracking emails and lookup tracking pages • Shipment & shopper engagement insights • Increase customer satisfaction, loyalty, and lifetime value

Easily automate the post-purchase journey with Tracking Rabbit. Customer satisfaction and incremental revenue will multiply like…well, rabbits.

Order Tracking and Lookup

Don’t abandon customers when they need you most—stay with them until their order arrives. Add up to 8 additional touchpoints with your customer with Tracking Rabbit. Plus, tap into actionable insights that help you improve your customer experience over time.

• Embed 1-click order tracking into multiple website pages
• Order tracking emails based on specific order events
• Import tracking information for holistic shipment information
• Shipping trends and claim insights to improve operations
• Real-time order status and filter by date, status, courier, and destination
• In-transit and delivered order statuses
• Compatible with major couriers

The bottom line? No more triaging customer service WISMO questions across social media DMs, emails, webforms, and phone calls. Tracking Rabbit’s seamless order tracking keeps customers informed, saving time and money so you can focus on more important things like acquiring more customers.

Customer Loyalty and Incremental Revenue

It’s more than just a logo and your colors. It’s a space to share promotions, showcase product recommendations, and turn them into loyal champions of your brand. This is a simple channel to increase customer engagement, exceed expectations, and entice another purchase. Tracking Rabbit strengthens customer relationships with branded emails, product recommendations, and landing pages.

• Customize notifications for a visually connected experience
• Unique tracking page with banners, promotions, and product recommendations
• Increase organic website traffic with direct order lookups
• Set clear delivery expectations by displaying accurate order delivery dates
• Powerful customer interaction insights
• Send exclusive promotions in delivery notifications encouraging their next purchase

You’re just a hop, skip, and a jump away from getting more out of every order. Install Track Rabbit now!