OTP on cart , 12 reviews

Overall rating
1.5
Counts per rating level
  • 33% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 67% of ratings are 1 stars
January 16, 2024

world slowest support team ever, most difficult integration app on shopify store, have been trying with support team for 7 days now to integrate and still did not

Wasilaah
Egypt
7 days using the app
November 27, 2023

Configuring the app on the Shopify store is very difficult. Attempts to contact the support team have been unsuccessful, as there are no available slots ( present or in future) to schedule a meeting for assistance.

WearVega
India
About 2 months using the app
January 9, 2018

Product works fine. Support team is very responsive for any modification needed.

Amit Rawal
India
Over 4 years using the app
March 5, 2020

Developer is very rude and did not gave proper resolution for the billing issue. We had missed our billing cycle and was charged. We requested for the refund and he bluntly refused. Without usage we paid for 15 months, it was activated by mistake by our agency. Do not expect supportive app.

CORSECA
India
7 months using the app
November 18, 2020

App does not work and the support does not move. After a support access has been granted, no response even after 5 days. Not recommended.

Best4software
Germany
2 months using the app
Edited February 9, 2019

Support team implemented several important features upon our request. This app works much better now. If you're looking for SMS verification this is the one you need and it works.

Intuitive Code
Portugal
7 months using the app
Webkul Software Pvt Ltd replied February 25, 2020

Hi, Thank you for the review. You are correct, the app helps you verification with the SMS feature.
Please feel free to connect, in case you have any questions.

Edited October 17, 2018

At First I was not able to set it up correctly but the support and developer of the APP helped me.. Thanks a lot guys!

Citron Dubai
United Arab Emirates
2 months using the app
Edited July 1, 2020

I'm changing my review from 1 star to 5 stars
The best app I was looking for!
It's amazing i hope you improve it for example we can customize the color and it support different languages etc.... and the button we need better style ! and we can customize it too.

It's amazing!

212 & Co.
United States
About 2 months using the app
Webkul Software Pvt Ltd replied June 27, 2020

Hi, Can you please send an email to support@webkul.com or do respond to the support email so we can assist you and help fixing the issues.

December 21, 2019

I have purchased this app today and tried updating the api for msg91, and updated that, still no otp and there is no option to contact the support, pathetic experience don't buy waste of money.

The Retail Zone
India
5 days using the app
Webkul Software Pvt Ltd replied December 21, 2019

Hello The Retail Zone

Sorry to know that you faced problems during installation. You can contact us via
Mail : support@webkul.com
Phone : (+91)-9870284067

Give us a chance to serve you. Will surely assist you.

Thanks
Webkul

January 1, 2021

Poor. (like most of our Shopify experience. You need external apps for things as basic editing orders, and you still can't edit shipping cost for example.)
The actual OTP sending bits work, but the app refuses to accept the OTP it sends. Unresponsive developer.

Bhagat Ram and Sons
India
About 23 hours using the app