Reviews (68)

Overall rating
3.2
Counts per rating level
  • 60% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 25% of ratings are 1 stars
Edited May 12, 2021

Had issues with the discount not working, contacted customer service several times with no response. Be prepared when you uninstall this app to go through pages of code to remove their CSS. super annoying. Do not recommend.

Simply Vela Candle Co.
United States
4 days using the app
Impress replied September 14, 2021

Hi thanks for taking the time to leave this review! on Sep 14, 2021, in response to your feedback, we updated MagicPass to dramatically simplify how it integrates with your ...

January 15, 2019

We installed the app thinking that it was $5 / month. However, we learned that if you are a Shopify Plus customer it is $95 / month. A great value at $5, terrible at $95.

ROAD iD
United States
About 19 hours using the app
Impress replied March 18, 2019

Sorry about that, I wish I could make this more clear in the pricing section.

We scale pricing for MagicPass because if we didn't, big stores would use an outsized chunk of ...

March 8, 2022

ABSOLUTELY do not add this to your store. I am a brand new small business, and I was looking for an option to help with wholesale orders. I am not yet at the level needed for Shopify Plus. If this is also you, DO NOT TRY USING THIS APP. It will interfere with your marketplaces, and they will removed permissions, which will lose you sales and cost you MORE time. This app locks pages- it absolutely ...

My Sparkling Emporium
Canada
About 8 hours using the app
Impress replied March 8, 2022

Hi! MagicPass does not change any channel settings so I'm confused what happened here.

MagicPass has been around for a few years and this is the first time I've received this ...

December 29, 2018

its has lock up our site and not you have to remove all the code to fix what a load of ???????????????

Army 1157 Kits Ltd Veterans Owned Business
United Kingdom
33 minutes using the app
Impress replied March 18, 2019

We built an automated tool to make this a 1-click process, and sent you an email about it when you uninstalled. It takes about 15 seconds to fix.

Just re-install the app and ...

Edited October 5, 2019

App did not work on my store at all. Trued adding a password and adding tags neither option worked. Really wanted to like this app but did not.

Crown Jeweled Cosmetics
United States
15 minutes using the app
Impress replied October 7, 2019

Hi we sent you an email to get to the bottom of this! Thanks for the review.

May 20, 2020

Not good. Impossible to uninstall, makes your webshop lock so customers cant purchase without uninstalling the app which you have to program. Not a good app - stay away.

Jacobsen og Svart Coffee Roasters
Norway
13 minutes using the app
Impress replied May 20, 2020

Hi, I'm sorry you had a negative experience with MagicPass. Unfortunately once the app is uninstalled we lose the necessary permissions to undo our theme changes (which are ...

August 20, 2019

Please DO NOT download this app. I uninstalled it and now none of my product pages work. I would avoid at all costs. Honestly.

Pepper You
United Kingdom
7 minutes using the app
Impress replied August 20, 2019

Please reinstall, and click “More actions” > “Remove from store” before uninstalling. You won’t be billed for reinstalling. We’ve reached out via our customer support to see ...