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looks like a free app, but after a couple of days you have to approve to be charged on usage. Its not clear on how much the charges are at all so i will uninstall.
Edit: I am seeing some tracking info syncing to PayPal now, but my orders remain on hold. I have amended the rating for now until I can determine what the reason is.
So far, it does not work. I can see in the app that it is recognizing orders, it is showing the tracking information, but none of it is syncing to PayPal and I know have money on hold. I have reached out to get help and I'll be happy to update this review if it works, but at the moment it doesn't and there aren't many settings in the app that look like could cause the issue.
Installed this app today and seems to be easy to setup . I had 2 orders in my shopify account that had a tracking in the order page but not in Paypal .
the 2 old order did not show in trackerster but I will wait to to see some new orders coming.. my store still new and I am doing many tests for the apps ..
when installed I got the error message 500 with black screen . which I though it did not connect my paypal ..I tried to connect again but it seems it was already connected. I will give it some times to see how it going to work..
good luck if this app is good.
Great app, especially for being free! But, suddenly stopped working a few days ago - 500 Server Error.
Hoping they can get this resolved soon.
As simple as you can possibly get but gets the job done. Keeps Paypal from holding back money. Would love to see an option to back-populate x-days, but doesn't take anything away from this awesome app.
Thanks for the awesome feedback! That feature is in the works and should be done soon :)
So far so good! Breeze to install and setup. [It does display a script error at first but you just need to go to the next page and then go back to the app in shopify and then connect to your PP]. Updates paypal with tracking information automatically so we do NOT need to manually. This stops the PP threshold of withholding monies from kicking in since PP wants to see tracking nos. There are no strings attached to this app. It does what it says.
Will update if any issues. But until then great job to the developers!
We greatly appreciate you taking the time to write us a fantastic review! 😊 We are working on a fix for the script error and should have that rolled out in the next few days. Thanks again!
It's RIDICULOUS how easy this app is to use. From the moment I installed it, it began working seemingly flawless. I have double checked Paypal, and the tracking and everything seems to be in perfect order. I am so glad I took a chance on this app.
We were thrilled to read your glowing review of our app. We take great pride in our work, and we hope is that it helps each one of our customers save time and money. Thanks again!
EDIT: Support got back to me, but we already changed to a different app. Reasons for lack of response seemed reasonable (spam filter issue) so we're upping to a neutral 3 stars, as they were responsive once they found our message.
--- Original Review
App did not work. Contacted support twice, got zero response. Would not recommend this app, less so due to lack of functionality, but more so due to lack of support when trying to get assistance.