Reviews (4)

Overall rating
4
Counts per rating level
  • 75% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 25% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 11, 2023

App is easy to configure and use. Does exactly what it is supposed to.

Had a couple of issues, like you get with most apps, but the support response was swift, helpful and resolved the problems quickly and efficiently.

If you are looking to automate payment follow up's etc. I would certainly recommend this app.

Redmayne 1860
United Kingdom
About 1 year using the app
November 1, 2021

Why this app has no reviews? This is the best payment reminder app around! I was struggling with payment reminders to my customers because we offer payment on invoice (bank deposit/Rechnung) option. Tested all apps around and even tried to create manual flows in Klaviyo/Omnisend. But this app works perfectly! The best support that answers within minutes, always ready to jump on a call and resolve your issue and add a small features that you need. I highly recommend this app to all brands trying to run payment reminders.

🚿 AlpenKraft Shop
Austria
Over 2 years using the app
December 6, 2021

I was having issues canceling orders this app helped me automate canceling unpaid orders and reminding my customers to pay. Their support is amazing and really helpful.

Designer Spot
United Arab Emirates
10 months using the app
March 7, 2023

Zum Anfang funktionierte die App ganz gut, bereits nach 2 Tagen kamen die ersten Probleme. Es wurde Bestellungen storniert bei denen ich die Zahlung manuell verbucht habe, wie kann das sein?

Otter Coins by Huckstorf Edelmetalle
Germany
5 days using the app
Digismoothie replied May 9, 2023

Hi there,

Thanks much for testing our app and for your feedback. We are really sorry to hear about that. Our technical team looked thoroughly but couldn’t identify any root cause. We neither couldn’t find any other merchants with a similar issue. We will continue the investigation and monitoring, but it would really help us if you could install Payster again – we’ll be more than happy to provide you with a free subscription. ;)

We appreciate your patience and understanding.
Peter, Product Manager