Overall rating
1.6
Counts per rating level
  • 60% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 40% of ratings are 1 stars
July 5, 2023

I wanted to try this but accidentally clicked on the yearly subscription. Despite being promised a refund - I have not yet got it for the last month!

The app in interesting and worth a try, but I DO NOT RECOMMEND this company for its non-responsive customer service!

asmi ayurveda
Germany
5 months using the app
July 13, 2023

never signed up for this and uninstalled the app and have now been charged $119usd for it. Absolute rubbish, no answer from emails either. Will be lodging a complaint with Shopify.

Rebel Coffee Company
Australia
17 days using the app
March 28, 2022

Pencil is a great combination of analytics, copyright, and design in a single package. We've been using it to generate ads and also track that our original ads, maybe weren't that bad, but that there could be issues elsewhere in our customer journey. It's regularly updated and improved, so the team seems really committed in providing great service.

SWIFF
United States
Over 1 year using the app
March 2, 2022

Pencil is by far the best way to create winning video ads at scale by combining Oscar-worthy AI editing software with AI learning algorithms that effectively eliminate the guess work out of what makes for winning ad creatives. Moreover, you are no longer exclusively dependent upon an agency for video ad creatives. Pencil gives you all the tools you need to level the playing field. The interface is easy, the results are impressive. Lots of companies claim to have built a better mouse trap, the team at Pencil has actually done it.

Angela Caglia Skincare
United States
8 months using the app
March 11, 2022

We are a startup with limited budget... Pencil allowed us to create robust ads and easily iterate on those that worked, which we otherwise would not have been able to do without a much larger (and specialized) team or a much larger budget. Very impressive product and a team that's very pleasant to work with.

Buckleband
United States
2 days using the app