Reviews (135)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this platform for its simplicity and ease of use, particularly praising the pop-up feature for boosting newsletter sign-ups and conversions. The automatic coupon feature upon sign-up is noted for increasing sales. It offers customizable, professional layouts and integrates with MailPass, including 20,000 free emails monthly. The responsive support and valuable free plan are also highlighted, alongside features that enhance customer retention through dynamic animations and targeted promotions.
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The App is great, works great, and the support is even better, always there is you need them.
Hard to use - missing info - bad customer support dont use
Hi Tristan,
We genuinely apologize that your experience did not meet our expectations.
We responded to your inquiries regarding mobile image visibility and the required email field, and we'd be happy to assist you further to ensure everything is clear and working as expected.
Please give us another chance—we'd love to help make things right!
If you need further assistance, we'll be happy to personally set up the pop-up you require according to your request.
Great addon. Works exactly how it says and easy to use :)
The pop up ad for the PRE-ORDER of the new catalogue has been fantastic.
Very handy and easy to use
Very easy to use and very effective. We have gathered far more newsletter subscriptions since using it.
Thank you so much for your 5-star review! 🌟 We're thrilled to hear that Pop Up Hero has been both easy to use and effective for your store. Knowing that it's helped you gather more newsletter subscriptions is exactly the kind of success we aim for!
If you ever have any questions or ideas on how we can make the app even better for you, don't hesitate to reach out. Wishing you continued success and growth! 🎉
Simple to use. Very happy with the product
been using this for a while now, and honestly, it’s exactly what I was looking for. the free plan is generous, no hidden fees or limited features. the pop-up design is clean, and sending a coupon after newsletter sign-up has already brought in extra sales. support has been quick whenever i needed help, too. highly recommend it!
Thank you so much for your great feedback! We're thrilled that the app is hitting the mark for you and helping boost sales with the coupon feature. Glad to hear our support has been there when you needed it! By the way, if you're ever looking to expand your email marketing, we also offer MailPass, which includes a free plan with up to 20K emails per month. Just a little extra tool to help your growth. 😉 Thanks again for the recommendation!
Does what I need it, to convey a message I need it to.
Thanks so much for the 5-star review! 🙌 We're really glad to hear Pop Up Hero is helping you get your message across effectively.
If there's ever anything we can do to make that even smoother—or if you have ideas for features that could help—don't hesitate to reach out. We’re always looking to improve!
First tell you to leave a good review to remove the label, but after the review is left, the membership is required to remove the label. It's not okay
Just to clarify — the label can only be removed by upgrading. We never state otherwise, and a review alone does not remove the label. If you did find any place that said otherwise, please inform us ASAP. Sorry for any confusion!