Reviews (2)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 26, 2020

I have been using Perfect Audience for many years, since 2014. Using them has resulted in over a 10x ROI. I highly recommend them! A+

Morrow Audio
United States
Over 1 year using the app
May 4, 2021

Love the dynamic ad functionality. Plugs right into my store and my products display nicely. Highly recommend!

Victoria Bekerman Studio
United States
7 minutes using the app
November 8, 2022

Retargeting is always profitable and there is no better way to get a HUGE ROI than using this app. Other than the ROI they have some brilliant engineers and customer service staff who make your life way easier so everything just happens at ease. I wish I knew earlier retargeting and great ROI are this easy!

La Reine Jewelry
United States
About 1 month using the app
July 1, 2021

So Wonderful and outstanding app. it helps me a lot in building my shopify store audience. I will always use it.
Thanks

Tabletop in a Box Online
United States
9 minutes using the app
Edited June 7, 2021

This is working pretty well. I am retargeting my site visitors with dynamic ads and bringing them back to a trial offer. So far so good!

Magic Gel Candles & Gems
United States
About 4 hours using the app
Edited June 7, 2021

I just installed the app. It's doing what it's supposed to do. I love the simple interface.. It keeps all my stats under one roof so i can see what's going on in my FB and web campaigns. Nice!"

AhiaBargain
United States
About 3 hours using the app
May 26, 2021

DO NOT use Sharpspring. Signup requires you to pay $1 to "activate" your account, then they land you on a page that says check your email for your "Invitation email" to finish set up. The email NEVER comes. You have to submit a support ticket. Finally got the email, click on the confirm link, it brought me back to the page telling me to pay $1 to activate my account... Again. This is so f'd up how can you ever depend on them to serve up your ads when they can't even have an account setup that works. Hey Sharpspring keep my $1 and stick it up...

MegaTechGear.com
United States
About 1 hour using the app
May 14, 2021

I use this app and it help me to make my store profitable, Am glad i found the app and it really helped, Thanks

Zerkinis
United States
8 minutes using the app
May 5, 2021

Wonderful and outstanding app... it helps me a lot in building my shopify store audience. I will always use it.
Thanks

Fabulous Fashion Direct
United States
About 11 hours using the app
April 30, 2021

I used this app and it has helped me in increasing the ROI of my store.
Recommend this app to others. so helpful app

Nova decofy
India
2 minutes using the app
Edited November 10, 2020

I used this app to help me with retargeting ads, they said they would match my ad spend but I never saw it added. They don't respond to support requests, avoid this app. I'd give it zero stars if I could.

BayB Brand
United States
30 days using the app
June 26, 2020

3 things I liked, and 1 thing that could be improved.

First, just like in the Godfather, here's the thing I felt could be improved. It took a bit of time to get my ads to run. That wasn't the fault of Perfect Audience, so much as my store was relatively new at the time and I didn't have any traffic. It makes sense because you have to have a few people going to your site first before you can retarget to them.

1. I was able to see exactly what was going on with my ad campaign. The dashboard is really easy to understand and shows me what i need at a glance without having to dig around.

2. The support folks are pretty great. They know their stuff and pretty quick to respond. (Even though my campaigns aren't spending huge $$$)

3. All-in-one solution. When i started out I had to have a login with Google, FB, linkedin, etc. This is just simpler. One login. One Dashboard to see all my campaigns.

I suppose I should mention price. I didn't really think this was a good or a bad thing one way or the other. It is what it is. I spend about the same as i did before. I didn't see it being more or less expensive than going with another solution so really the 3 things i mentioned above are what I'm paying for.

AllisonAvery
United States
About 1 month using the app
Edited May 1, 2020

We gave it a try, the app didn't work. The support team can’t figure out why and how to fix it. Don't waste your time on this app. We had high hopes, but after few emails the support team just stopped responding and ignored us.

Fréolic London
United Kingdom
22 days using the app
February 24, 2020

terrible support, terrible app, no results, perfect audience interface is outdated several years, honestly should be banned from Shopify apps.
After my third attempt to publish campaigns I gave up. Fist attempt, needed to change my campaigns settings, not possible with perfect audience interface, I had to ask for a refund to start over again. Second attemp, the same, needed to change ads, no luck with the 90's interface, received a refund to start again, the Third attempt: after 2 days of paying and setting my campaigns, no impressions, no clicks, contacted support and blamed my theme and asked to install a code fix (they never explained where) had to ask for a refund.

Milena Bouquet
United States
2 months using the app
May 31, 2019

0 Impressions in a week. What a joke useless devs. Free trial is also a gimmick useless. I thought i would get sales but no the app is flawed. They only collect your data

TheCommonCart
United States
9 days using the app
Perfect Audience replied May 31, 2019

Hi there, Ryan here from the Perfect Audience team. I wanted to reach out and see if we can help get your free trial campaign up and running. We are sorry you are having a bad experience and want to see if we can help turn it around.

Please email success@perfectaudience.com or respond to the email we sent you. Thanks!