Permut: AI Customer Feedback
- Pricing
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Free plan available
- Rating
- 0.0 (0 Reviews)
- Developer
- Permut Inc
Featured images gallery
Understand your customers without boring surveys
Permut replaces traditional surveys with AI agents that engage customers in natural, personalized conversations. They speak in your brand’s voice and collect real-time insights across channels like WhatsApp, email, web, phone and beyond. From first purchase to cart abandoned to repeat order, Permut helps you uncover what your customers really think and why they leave, stay, or buy again. Install in minutes and prevent poor experiences, boost retention, and increase customers’ lifetime value.
- Trigger feedback journeys to uncover what your customers think, feel, and need
- Engage customers on WhatsApp, email, web, phone and beyond
- Get real-time, actionable insights through natural conversations
- Built with your brand’s values, tone of voice, and knowledge
- Integrate easily with your current stack
Languages
English and Spanish
Works with
- Salesforce
- Hubspot
- Zendesk
- Intercom
- Zapier
- Klaviyo
Categories
Pricing
Permut
Free
- 1 seat
- 50 credits
- 100 credit top-up: 49€/u
- Non-customizable channels
Starter
$140 / month
or $1,320/year and save 21%
- 1 seat
- 300 credits
- 100 credit top-up: 45€/u
- Custom channel
Business
$390 / month
or $3,720/year and save 21%
- 3 seats
- 1000 credits
- 100 credit top-up: 39€/u
- Custom channel
Scale
$1,590 / month
or $15,240/year and save 20%
- 5 seats
- 5000 credits
- 100 credit top-up: 35€/u
- Custom channel
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Permut Inc.
Resources
This developer doesn't offer direct support in English.
Developer
c/ Alaba 61, 5a planta, Barcelona, B, 08005, ES
Launched
June 19, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View store data:
Customers, products, orders, Shopify Functions
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View customers
Customer data
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View products
Products or collections
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View orders
All order details for the last 60 days, returns, or shipping information
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View Shopify Functions
Cart transforms
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