Overall rating
Counts per rating level
  • 67% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 33% of ratings are 1 stars
May 2, 2020

I usually don't give five stars but with this app they deserve it. I love the simplicity of this app and the products they carries, easy to use and straight forward app. i had some question regarding the app and i was able to get my answer as quickly as possible. I appreciated their customer service.

American Pet Stores
United States
8 days using the app
Ultimate Shield replied May 2, 2020

Hi there,

Thank you for taking time to leave a review!

May 8, 2020

Wow, I Love the app. I install it on my store and I ordered some samples to check the quality of the print and product and also the delivery times, i was very satisfied with the quality of the prints, products and the fast delivery.

Upside Down TeeShirt
United States
5 days using the app
Ultimate Shield replied May 8, 2020

Hi there,

Thank you for taking time to leave a review!

November 8, 2021

RUN!!!!-Just one of many emails. The customer service with the company is one if not the worse I have ever experienced. I literally had to file complaints with PayPal to get them to respond and they still owe me tracking information. I finally deleted them and scrubbed the web. Shopify should not allow them on the site in my opinion....."We are now BEGGING you to respond. We just want to get the last four orders completed so that we can close them out on our end. Both Shopify and us have reached out to you but are not getting any response. I understand you may not be interested in working with smaller clients but are asking you to at least help us close out the last four orders sent to you. Shopify support advised us they are going to escalate the matter because they are not getting any response from you as well. Can you please respond???? Please. We had high expectations when my partners and I added you as a vendor for one of our stores and can not imagine why we along with Shopify are being ignored. We ask for help and it seems to be falling on def ears. We had to cancel the ad buy promoting your products because we are not sure if they will get fulfilled. PLEASE TAKE 10 SECONDS OUT OF YOUR DAY TO REPLY TO A PAYING CUSTOMER. This is insane and costing us bad reviews."

Pet Spot Market
United States
5 months using the app
Ultimate Shield replied July 27, 2023

This was due to our app not working properly at the time and I want to apologize for any inconvenience that may have been caused by the app. We understand how frustrating it can be when technology doesn't function as it should. However, I am glad to inform you that the issue has been resolved and the app is now working perfectly fine. We appreciate your patience and understanding. Please do not hesitate to reach out to us if you have any further questions or concerns. Thank you for being a valued user of our app.