Reviews (478)

Overall rating
4.3
Counts per rating level
  • 78% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for diversifying product offerings, especially in footwear and custom items, which boosts revenue. It features a user-friendly interface with helpful video tutorials and offers Express shipping and simultaneous style design capabilities. High-quality mockups and excellent customer support, including personal Skype calls, are also praised. Continuous updates and new product additions keep the platform fresh, making it a game-changer in e-commerce.

May 12, 2020

I tried to sign up for 30 day free trial. After 5 days, no reply, account approval. No response to any emails . I will not even attempt to use this app. Bad first date.

GrooveToob
United States
5 days using the app
Pillow Profits Fulfillment replied May 16, 2020

Hi,

Sorry you had a bad experience with the service. We are currently experiencing high ticket volumes from new users and we are prioritizing tickets from sellers placing orders with Pillow Profits.

Our response times are delayed for inquiries not related to orders.

We took a look at our registration request log and support emails and did not find an application for GrooveToob.

Let us know the store you applied for and we'll look into it. The support email is support@pillowprofits.com

Edited July 26, 2020

Pillow Profits APP is a fraud and scam. Please DO NOT use or install.

The WORST app and WORST customer service. I truly advice everyone not to use this app. Firstly, their app has too many bugs and errors. Whenever you will write to their team to fix it, they will firstly respond after atleast 2-3 weeks and then still would not solve the problem. The errors would still be there.
They keep changing things in their apps and send one-line messages and then expect us to change our entire store all the time.
Their customer service and response is the WORST. They don't reply at all. I even sent them emails thru shopify but yet they don't come back.
I thought i would overlook the negative feedback and reviews and give them a chance but i was wrong. It wasted my time and money.
Now they might reply to this review saying its either fake or try to justify themselves. Which all be a big lie and cover up.
They try to pull thru 30 days so they can charge you the money.
My sincere advice to all.... DO NOT even try this app.
I never respond with such negative reviews but these guys deserve it.

Bella & Baraka
United States
4 days using the app
May 9, 2017

The vendor's business model is laughable at best. The Shopify store owner has to pay $30/month for the "privilege" of selling the vendor's products.

Not to mention, the Shopify store owner takes 100% of the risk on these products that are shipping from China, take a month to get to the U.S., and are waaaay to expensive to be able to sell efficiently.

The printed shoes offered by the vendor sell on average for about $60 a pop. Even the vendor lists the MSRP as $50. But, the vendor is charging you the same $50 they are suggesting for the retail price? Uhhhh, guys, you need to go take a basic economics class.

So, in the end, you take a HUGE risk on a chargeback for a $10 margin if you're lucky, not including your ad spend and monthly fee.

No, thanks. I'll wait for a company to come along that actually has some business sense.

Emergent Gear
United States
3 days using the app
April 25, 2017

It looks like it would be pretty cool, but you can't even try it out without paying the $30 charge. Doesn't make any sense why they are charging a monthly fee. None of our other fulfillment services charge like that. I'm not sure what their base costs are, but I imagine you probably have to sell at least a few pairs of shoes just to break even on the monthly fee. No thanks

Cloud 9 Expressions
United States
1 day using the app
September 11, 2023

I want to cancel the subscription but i can,t se any option and want my money back .

The Premium Shoes
India
1 day using the app
May 21, 2020

The cost of the products is very expensive, how do we sell and square with these prices, even the shipping company is not on a good level and you have to use the postal code other than international companies the mobile number is enough to deliver the order.

GRAND MARKA
Saudi Arabia
About 22 hours using the app
Edited April 7, 2019

doesn't have any type of real customization and no cancel button option before charge. So please be aware. (update) if you want to cancel you need to uninstall app. This app isn't for everyone and if you're looking for more in-depth find another app. Also you'll be harassed to change your review if you give them low stars.

Jamaican Paradise Boutique
United States
About 16 hours using the app
Pillow Profits Fulfillment replied April 7, 2019

Please be aware this store has never sold a product with Pillow Profits Fulfillment and left this review less than 30 minutes after installing the app.

The seller panicked and threatened to report us to Shopify for being a "scam" because he couldn't figure out how to uninstall the app and was scared he was going to be charged during the 30 day free trial period.

We allow sellers to test the app during a 30 day FREE trial and you can end your subscription by simply uninstalling the app at any time.

Pillow Profits offers full customization of all products as well as over 20,000 done-for-you FREE designs in our FREE design catalog.

May 6, 2017

Can have at least 15 days trial before charge? Surprise the app want to charge immediately .

Peterlostore
Vietnam
About 7 hours using the app
August 14, 2020

Lamentable !!! Produits horribles, interface nul !
Pas de traduction pour les fiches produits.
Je viens de jeter 29.99 Dollars à la poubelle. Comment cela peux exister ?!

TScorsica
France
About 1 hour using the app
February 11, 2018

Terrible. Trying to get you to write good review for free pair of shoes. Shopify should not allow this indirect bribery. Not worth, and quality of their products always vary, so is the time of delivery. Also they change their product availability. I signed up because of High Heels than they discontinued High Heels printing... Well, not reliable...

Zambique
Australia
9 minutes using the app