Reviews (21)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
July 6, 2026

Flexible, easy to use and the best support team. I am able to run operations workflows and order routing with no internal dedicated team with Pipe17.

SYRN
United States
9 months using the app
October 23, 2024

Working with Pipe17 and this connector has been a dream. It makes it so simple to sync products across multiple platforms and with our ERP system. They are constantly improving the integration which makes it better and easier to use every time.

Jeffree Star Cosmetics
United States
12 months using the app
June 10, 2024

Hands down one of the cleanest, most intuitive interfaces I've ever worked in. Pipe17 brings speed, reliability, cutting edge problem solving to this corner of our business. (Meta or TTS subsidy workflows? No problem!) Customer service is truly white-glove, and the AI mapping support feature is saving us so much time we hardly ever submit a support ticket.

MaryRuth Organics
United States
10 months using the app
October 23, 2024

The product performs exactly as expected, but it’s the support team that truly stands out. They’ve consistently been quick to jump in and troubleshoot any issues we’ve faced, working seamlessly with our other stack partners’ support teams whenever necessary. I couldn’t be more impressed with their dedication and collaboration.

A.T. Cross
United States
6 months using the app
October 25, 2024

Pipe17 has been an absolute game-changer for our Shopify and Shopify B2B operations. As our business grew and we added more sales channels and fulfillment partners, managing orders became increasingly complex. Pipe17 streamlined everything, giving us a centralized hub to orchestrate our entire order fulfillment process.

They have provided Seamless Shopify Integration, easy to implement B2B Workflow Automation, effortless connection to 3PLs and improved visibility and control of all orders via Shopify platform.

Pipe17 support team is excellent, helpful and incredibly responsive to all our questions. The provide excellent guidance to our technical team. Highly recommend Pipe17 to small, medium and large businesses.

OrthoFeet
United States
5 months using the app
December 2, 2024

We recently engaged with Pipe17 to connect and manage our TikTok Shop at OLLY, and the results have been fantastic! From the start, Pipe17 stood out for its ease of use and seamless integration with our Shopify Plus instance.

The app has significantly simplified syncing inventory, order processing, and tracking across platforms. We feel a deep sense of security using this middleware to protect our product and customer data. The real-time updates ensure our inventory stays accurate, and the automation capabilities have improved our operational efficiency tremendously.

Implementation was incredibly easy and the customer support team has also been responsive and helpful, guiding us through setup and troubleshooting any minor issues. Their deep understanding of the TikTok Shop integration process was invaluable.

Pipe17 has become an essential tool for our e-commerce operations. If you’re looking to expand into TikTok Shop or optimize your multichannel strategy, we highly recommend Pipe17.

OLLY PBC
United States
3 months using the app
November 4, 2024

Started working with Pipe17 when I joined as a Project Coordinator and it has exceeded my expectations.
Always responsive, making sure my questions are always answered. They take the time to explain the steps, what will work and why a different path would be preferred if needed.
The team is not only knowledgeable but very customer service oriented.

fresh-cut-paper-b2b
United States
2 months using the app
October 28, 2024

App is very flexible, and can be customized to make it work for customer/org specific use cases. Also, the support team at Pipe 17 are very helpful in addressing problems and setting up the customer on a path to success. The app does what we intended it for, in our case.

meldoug
United States
About 2 months using the app
March 4, 2024

This app was installed on my store without my permission or knowing about it, what it was, and I've never heard of it. I'm the only one who could have done it, and I definitely did not. It's $850 a month. Super sketchy, putting this here in case anyone else has had the same problem

Mtns Co
United States
13 days using the app
Pipe17 Inc. Partner Account replied March 27, 2024

Hi Mtns Co Team,
We have tried to reach you all by email and phone number multiple times and have been unable to contact you. This is why I am posting this reply directly here. As you stated, the app can only be installed if it is done by someone with store permission. We cannot do anything to your store without your permission. The installation of our app must have been done by someone who has App Install permission for the store. While there is a cost to Pipe17, there were no charges associated with your store since you never completed our onboarding.

Please reach out to our email pipe17-app-team@pipe17.com and we can clarify any questions.

Pipe17 Support

November 5, 2024

Pipe17 has provided solid Shopify and back-end connectivity for us, and the team has deep e-commerce knowledge. Looking forward to expanding our use of Pipe17, potentially for B2B transactions. The Pipe17 team is very responsive. Highly recommended.

ANNA New York
United States
8 days using the app