Reviews (21)
Refine
-
By rating
One of the main reasons why we got this app was their google search product schema. This alone greatly boosted our conversion for the set of products that we used.
Thanks for this review! If you have any more ideas for features, feel free to contact us again.
This app is really neat for those stores that need reviews. Stan was very communicative and answered all my emails within 1 hour. He also always kept me updated to ensure that we tried out all the new features of this app. And there are quite a lot of them because they are constantly shipping new stuff on a daily basis.
Delighted with everything so far :) They even added a new customization option based on my request.
Simply commended for resellers like us! Any products with reviews work with Platoria. That fact makes this app basically a must have for any non D2C store.
Honestly, I cannot fathom why this app is still relatively small.
Thank you for the review! But one small objection if I may: We have D2C stores using us. However, you are right that our perfect customers are resellers.
Good and fast service!
This is a great app especially for e-commerce reseller stores who are just getting started and don't have any customer reviews. With Platoria you can at least display reviews for the products you are selling. Additionally, the customer service is excellent. I had a couple of technical issues and the CEO reached out personally and took care of the problems very quickly.
Thank you for the great review!
In fact, almost all reseller stores have a problem with a lack of reviews with some obvious exceptions like Amazon, Target, etc. So that is why we also have many larger reseller stores.
If you have any further questions, you always know how to reach out to us :)
Had a duplicate transaction, and I got refunded, no stress
Without a doubt, one of the main advantages of Platoria is their insane customer support. They are pumping out requested features on a daily basis. I asked them multiple things regarding the merchant storefront and they approved all of my requests within 24 hours.
Keep it up guys!
Thank you for the feedback!
Indeed, we try to build the app based on user feedback. We are solving merchants' problems, so it is extremely helpful when people leave us feedback.
Thanks for the quick response and was great to see it working. Only feedback is that the price is way too expensive.
Hello,
This is Stan from Platoria. I am extremely sorry that you discovered technical issues.
Earlier today I've already sent you an email explaining the situation. Some stores that tried to install yesterday experienced a bug. We have fixed it already.
If you still like, feel free to install again and try our app out. You have my email now if you need any help.
Again, I am personally sorry for these inconviences.
Best regards,
Stan
We had a problem with our theme not interacting well with this app. We reached out to support who fixed this bug in no time. Pretty impressive! Later, they asked us to leave a review, so here it is :)
Hello,
Now, all the theme issues were fixed. Shopify simply employs so many theme structures that we weren't able to cover them all. But you did the right thing by reaching out to support.
Thank you for the kind review!