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Started off excited, was told usage would be free to start, which made it easy to jump in and give it a shot. The concept is nice, but the execution let me down fast. There were no clear disclosures around invoicing or what would be charged, so that was a frustrating surprise! Communication throughout was pretty much nonexistent, during the whole experience and even after. Just silence. Ended up uninstalling. Cool idea, but needs a lot of work on transparency and actually supporting your users. After reading the reviews this happened to another business
Installation was super easy and the team was really helpful with any questions/requests I had. Overall the app seems to be performing well increasing the likelihood to purchase pretty significantly. I was surprised by how quickly our customers began sending out polls and making purchases. The app quickly pays for itself.
I got a call from one of their sales reps, Kevin, who helped me schedule a demo. We installed the app the same day, and I've been keeping an eye on referrals and sales for a few weeks now. I’m excited to see we’ve already made our first referral sale! The installation was super quick and easy, all thanks to their fantastic support team. The best part? The app runs itself with no maintenance needed and the pricing is really reasonable. Highly recommend!
Received multiple emails about them generating sales for other store and wanted us to try it. They sent multiple emails so we finally installed it. After that, asked them to assist us and take a look at our setup and no response at all from any person. We sent to multiple persons who emailed us before and after we signed up, they disappeared.
It's a basic poll. Nothing spectacular.
Hi there, I'm very sorry to hear you didn't receive the support you needed after installing.
Supporting our merchants is our top priority. It looks like your message slipped through the cracks. I apologize and have talked to the team to ensure this doesn't happen again.
Jeff was fantastic. Not only was he friendly, but he did an excellent job explaining the benefits and structure of the app.
The app will essentially let your customers send products to their friends and ask them which products they like best.
The best part is you do not pay until you have results! We signed up and Jeff walked us through the process of setting up the app. The implementation was SUPER easy. We highly recommend Jeff and the app.
Novel way of generating new leads and lifting conversion rates at the same time. Easy to install and support has been excellent with the queries we've had. Glad to have HeySara.com onboard.
Fantastic app and an amazing team! They helped us drive more traffic and significantly improve our conversion rate. Highly recommend!
Took me less than 5 minutes to set up. Easiest process I've ever had when setting up a new app on my Shopify page. Looking forward to seeing results with this.
Very friendly and helpful team, extremely easy installation process. Took me no more than 2 mins to install it on my shop.
it sounded nice, but there is no free plan like advertised. you have to pay to use it. free trial is available but that's not the same.
giving it 1 star for the waste of people's time.
Hi there, sorry for the misunderstanding here. Our pricing was recently updated and now includes a free tier.
It was unfortunate timing that you installed in the brief period when our pricing was updated on the App Store but hadn't been updated in the app yet. I apologize for any confusion. I've verified that you weren't charged. Hope you'll reconsider your rating and give us another try.
All the best