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Easy Post Purchase Surveys

Grow ROAS Without Guessing: Attribution, CRO, personalization

Free plan available

App highlights

  • Seamless workflow: use directly in Shopify admin

Grow ROAS Without Guess - Easy Post Purchase Surveys

Key values section

Customer Driven Attribution

Get a clear attribution view on your customer—why they bought, where they heard about you & what they want next. Grow ROAS without guessing

Multi-Question Flows

Build targeted survey automations that ask customers the right questions at the right times. Gain immense insights with 50%+ response rates.

Get Started in Seconds

Use pre-built templates to launch custom branded surveys in 30 seconds. No theme edits, bloat or code necessary.

App details

Easy Post Purchase Surveys

Easy Post Purchase Surveys

Why us? (The Only Solution Built By Merchants, For Merchants)

PostPurchaseSurvey started as a private project in our own stores. We were frustrated by apps started by developers who didn't fully understand the unique problems we faced as merchants. Fast site speed, no app bloat and reliable performance aren't nice-to-haves, they are mandatory and non-negotiable. When millions of dollars run through your store a year, app performance issues can be disastrous.

So we built a custom solution initially intended just for us and recently made it public. Uniquely made for merchants, by merchants.

Make. More. Money.

Post Purchase Surveys by PostPurchaseSurvey allows you to make more money and build a stronger relationship with your customers by allowing you to collect zero party data directly from your customers. Navigate the iOS14 changes by letting your customers tell you where they heard about you to better calculate ROAS and spend more profitably in the future.

Struggling to attribute how your new billboard, podcast, or Facebook ad is doing? Check your Post Purchase Survey analytics to get the complete view of your marketing ROI. Then use our integrations to create better personalization and retargeting experiences across your marketing stack to fuel your flywheel.

What are Post Purchase Surveys useful for?

  1. Marketing Attribution
    • Properly understand marketing ROI at a channel level to better inform future spend (“where did you hear about us”)
  2. New Product Ideas
    • De-risk new product introductions by hearing directly from your customers what they want next
  3. Competitive Insights
    • Understand how your brand ranks among competitors in share of voice and why customers come to you
  4. Segmenting Customers
    • Understand who your buyers are (i.e. young parents, students, empty nesters) to better personalize your messaging

Benefits of Post Purchase Surveys

  1. Multiple formats and question types
    • Ask single response, multi-response, or open-ended questions to drive the best insights
  2. Native Integration for Better Conversion
    • PostPurchaseSurvey drives more answers by blending natively with your store and color theme
  3. Pre-Built Templates
    • Get insights faster with pre-built templates across categories and formats
  4. Ask the Same Customer Multiple Questions
    • With PostPurchaseSurvey, merchants can programmatically ask the same customer multiple questions through our proprietary Survey Flow. Display the right survey when customers are ready to reply.
  5. Stream Question Data to Klaviyo, Google Analytics and more!
    • PostPurchaseSurvey enables merchants to stream survey data to numerous integrations. Use zero-party data to personalize emails, create retargeting segments and more!

Launch date

Integrates with

  • Klaviyo
  • Google Analytics
Easy Post Purchase Surveys

Easy Post Purchase Surveys

Why us? (The Only Solution Built By Merchants, For Merchants)

PostPurchaseSurvey started as a private project in our own stores. We were frustrated by apps started by developers who didn't fully understand the unique problems we faced as merchants. Fast site speed, no app bloat and reliable performance aren't nice-to-haves, they are mandatory and non-negotiable. When millions of dollars run through your store a year, app performance issues can be disastrous.

So we built a custom solution initially intended just for us and recently made it public. Uniquely made for merchants, by merchants.

Make. More. Money.

Post Purchase Surveys by PostPurchaseSurvey allows you to make more money and build a stronger relationship with your customers by allowing you to collect zero party data directly from your customers. Navigate the iOS14 changes by letting your customers tell you where they heard about you to better calculate ROAS and spend more profitably in the future.

Struggling to attribute how your new billboard, podcast, or Facebook ad is doing? Check your Post Purchase Survey analytics to get the complete view of your marketing ROI. Then use our integrations to create better personalization and retargeting experiences across your marketing stack to fuel your flywheel.

What are Post Purchase Surveys useful for?

  1. Marketing Attribution
    • Properly understand marketing ROI at a channel level to better inform future spend (“where did you hear about us”)
  2. New Product Ideas
    • De-risk new product introductions by hearing directly from your customers what they want next
  3. Competitive Insights
    • Understand how your brand ranks among competitors in share of voice and why customers come to you
  4. Segmenting Customers
    • Understand who your buyers are (i.e. young parents, students, empty nesters) to better personalize your messaging

Benefits of Post Purchase Surveys

  1. Multiple formats and question types
    • Ask single response, multi-response, or open-ended questions to drive the best insights
  2. Native Integration for Better Conversion
    • PostPurchaseSurvey drives more answers by blending natively with your store and color theme
  3. Pre-Built Templates
    • Get insights faster with pre-built templates across categories and formats
  4. Ask the Same Customer Multiple Questions
    • With PostPurchaseSurvey, merchants can programmatically ask the same customer multiple questions through our proprietary Survey Flow. Display the right survey when customers are ready to reply.
  5. Stream Question Data to Klaviyo, Google Analytics and more!
    • PostPurchaseSurvey enables merchants to stream survey data to numerous integrations. Use zero-party data to personalize emails, create retargeting segments and more!

Launch date

Integrates with

  • Klaviyo
  • Google Analytics

Pricing

Free

Free

  • Includes up to 100 orders per month
  • All integrations
  • All templates
  • Follow up questions
  • Your store's branding
  • Email & live chat support

Up to 1,000

$39/month

  • Includes up to 1,000 orders per month
  • All integrations
  • All templates
  • Follow up questions
  • Your store's branding
  • Email & live chat support

Up to 10,000

$129/month

  • Includes up to 10,000 orders per month
  • All integrations
  • All templates
  • Follow up questions
  • Your store's branding
  • Email & live chat support

Up to 100,000

$499/month

  • Includes up to 100,000 orders per month
  • All integrations
  • All templates
  • Follow up questions
  • Your store's branding
  • Email & live chat support

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • PureLife

    Location United States
    Time spent using app 6 days

    I've used a number of other Post Purchase style apps in the past, and this one is by far the easiest one to get started with. We were able to discover channels our customer's were buying from that we were severely underspending on. That discovery alone makes this app worth it. The other thing I like is that it loads fast on our store's thank you page (doesn't slow down page load which is a nice plus I can't say about other apps I've used). Overall, I'm very happy and highly recommend it!

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