Reviews (166)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its advanced filtering capabilities, such as vendor, size, and color, which enhance site navigation and boost sales. It is especially effective for managing large inventories with tools like bulk tag editing. The app is noted for its clean, intuitive interface that integrates well with Shopify and other apps, and its performance is reliable and fast. Exceptional customer support is frequently highlighted, with staff members like Chris and Brad praised for their responsiveness. Installation and customization are straightforward, with the app being mobile-compatible and flexible in matching various site themes. Merchants appreciate its contribution to creating a professional-looking site and effectively handling large catalogs.
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In the backend, the 'Vendor' filter had all the brands, but only a fraction of them were displayed on the collection page. Some tags were also set without permission. After uninstalling the filter, these were not removed and my default filter no longer works properly. A new test is therefore no longer an option.
Hi, please note that only the brands that are applicable to the current collection will show on the page - if you want to show all of the brand filters there are a number of options, such as the 'list' and 'replacer' modes, so you can customize the options to best suit your store and customers.
We have tried reaching out to you, our support team is always on hand to help resolve any issues. Once an app is removed from your Shopify store it can no longer make any changes, however we can easily clean up and restore any changes made by the app via support. Please get in touch so we can help you get your store sorted out.
Please note, leaving a negative review as your first option instead of contacting support is not entirely fair, our team works very hard on providing the best app and support we can, and these types of reviews are damaging to our business, particularly when they can easily be resolved or are due to how the app was configured.
"fancy" ONLINE app without support on weekends. Useless big time.
Hi Brian,
Thank you for sharing your feedback. We apologize for any inconvenience you experienced. Our dedicated support team does monitor tickets over the weekend, especially on Saturdays, to ensure timely assistance. However, since you did not specify any details, it's challenging to address your concerns accurately during the weekend.
We strive to provide high-quality support with trained professionals, rather than automated responses. While our team does have weekend commitments, we aim to respond as promptly as possible. If you could provide more details about your issue, we would be more than happy to assist you further.
Thank you for your understanding, and we hope to improve your experience with our app.
Update July 2023: We've been using the app for about 5 years and are still very happy with it. The support is spectacular and willing to help troubleshoot, offer guidance, and even some customizations. Very affordable.
Original review: Excellent app. I spent considerable time trying to set up other product filter apps and none of them did what we needed. Power tools filter is incredibly customizable and there are tons of automatic installations meaning even those with little coding experience can implement these filters on their site. There are also helpful tutorials if you get stuck and support was excellent. I was initially hesitant at the price when compared to other filter apps but of the ones I looked at in depth Power Tools has many more features and is worth it.
I have been using Power Tools since 2014. The Power Tools Suite is an excellent investment and the product support team is top-notch. Quick response times whenever I have a question or request for a customization, with helpful suggestions along the way. A great value—both the product and the service!
Thanks so much for the review!
Great App! Easy to use!
Contacted support on a few occasions and Brad was fantastic got it going the way I wanted in no time at all.
I literally cannot select lower than 5* and here's why. Now, you may say this is a fake review, and i won't mind that, but the amount of help and actual work their team member Chris has done is amazing. We're running on a custom theme and we've had minor issues with the filters themselves. So the amazing Chris went ahead and fixed them. Unfortunately, our theme didn't like these changes, so we needed to make more adjustments which in the end lead to even better theme logic than it was before and it was all done by Chris within hours (literally, when he's online, he's a freaking lightning). He implemented changes that are way beyond filters but it made everything work together in an amazing sync.
I'd definately recommend this app just for the amazing support team and their will of making it work for you!
Great to hear, we really appreciate the fantastic review!
Really appreciate the apps and the service I've received from the Power tools team, specialy with Chris who gave me one of the best service I didn't get from anyone. Very rapid and effective. Thanks Power tools and Chris!
Thanks for your review! Chris and the support team have been working overtime! We're always here to help!
We have been using this app for 3 years now and got something to be fixed on our e-shop (our mistake) Brad helped us right away and did even more than we first asked ! Truly amazing support ! Many thanks to the team!
This has been a really useful for our unique navigation needs. It takes some work to figure out and set it up, but worth it. We recently changed themes and Chris has given us excellent support!
Incredibly powerful app - has transformed the way we can layout large number of products. Highly recommend and very good supper too