Reviews (166)

Overall rating
4.5
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced filtering capabilities, such as vendor, size, and color, which enhance site navigation and boost sales. It is especially effective for managing large inventories with tools like bulk tag editing. The app is noted for its clean, intuitive interface that integrates well with Shopify and other apps, and its performance is reliable and fast. Exceptional customer support is frequently highlighted, with staff members like Chris and Brad praised for their responsiveness. Installation and customization are straightforward, with the app being mobile-compatible and flexible in matching various site themes. Merchants appreciate its contribution to creating a professional-looking site and effectively handling large catalogs.

May 17, 2018

I just had the best customer support experience ever. Brad was great and went above and beyond what we needed.

ph.dailyschedule-ny.com

Daily Schedule New York Ph
United States
15 days using the app
December 17, 2018

BRILLIANT! great app for sorting collections into a meaningful and user-friendly order. Excellent support and cooperation.

Hush Style
United Kingdom
15 days using the app
May 7, 2016

Support is lightning fast and very helpful. I had issues getting it working on my theme, support was able to resolve it in a VERY short period of time.

Thank you Power Tools Team!

Motivation Supply
Canada
14 days using the app
March 8, 2017

Great app! The installation was quick, and the support from Brad was fantastic. Thank you all!

Jj Hat Center
United States
10 days using the app
October 3, 2017

they have one of the best costumer service I have had! I highly recommend them! thanks

Thebeardgod
Canada
9 days using the app
August 25, 2020

What an app, what a team behind it! I can't sing the praises loud enough of the Power Tools team and of course Filter Menu.

It's two key things:

1. Great value.
2. Really powerful and flexible bringing a new dimension to your Shopify site and more importantly the experience of your customers.

Now, for a few footnotes...

It isn't that easy to use but this is mainly to do with the sheer power of the app. It will take you some time to acclimatise to the mechanics of the app and its eccentricities (there are many). That said, the Power Tools team are on hand to help and they really do. Keep in mind that they are in different time zones - one support team in Europe and another in Australia (which is useful). It can take a little while for difficult issues to be sorted but they do get sorted.

The aliasing feature is truly amazing and with some patience you can create elegant filters to convert browsing customers into buying customers.

I've found that I had to watch the excellent tutorial videos a few times to understand what to do and then occasionally check with support on more detailed things. They will help you. I'd add here that I've been designing, building and developing websites for 20 years and I did need to carefully understand the app before launching into config - and I made some mistakes.

Important note. If you update your theme then Filter Menu also needs to be "updated" too to ensure it works. The Power Tools team offered to do this for me and I was about 90% successful on my first attempt but one or two small issues did occur. Power Tools helped me with this. There is a need for better docs on the update process and I hope Chris and the gang are reading this and will action it. It will generate so much more confidence in the app.

So, I would thoroughly recommend that app without exception. Thanks Power Tools.

Koast Clothing
United Kingdom
8 days using the app
August 19, 2019

Great customer service, they really get the job done in record time. This is by far one of the best apps I have used on Shopify.

The Trendy Toddlers
Ukraine
7 days using the app
Power Tools replied September 26, 2019

Wow, thanks so much for the review - our support team really appreciates it!

May 11, 2020

I needed to filter by color but I wanted the app to pull just the specific variant colors and this is the only app that I found that can do it this good. You just name your colors and it picks it up as a tag.
The best part is they are always helping, at the beginning it might look complicated but they helped me with anything I needed and even did the install for me into my theme and tons of adjustments after.
Now the app is doing exactly what I need and I am still on my trial. Without paying anything they have helped me so much. This app will be well worth the $15 a month now that customers will filter by color.
I strongly recommend this app, they are so helpful!

ECD CUSTOMS INC
United States
7 days using the app
May 13, 2021

I installed a few filtering apps and was about to call a developer and then I found this app. It's by far the best filtering app I found on the store. If you think of a feature, there is a chance that's it all ready in there and in case you have an issue, the service is also very helpful! Thanks for helping me to increase my conversion rate.

Les p'tits canons
Belgium
7 days using the app
January 11, 2017

So far, so good! This app does a great job of getting around Shopify's limitations with filters, and Brad provides excellent support and customer service, making customisations for us where possible

The Design Edit
Australia
6 days using the app