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Simplify how you handle your customer support requests. Easier and quicker customer service is here.
Retaining existing customers is a pillar of growth. Excellent customer service and an easy way for them to reach you is how you get there. Helpdesk software alone can be expensive, time-consuming, and hard to understand and use. The Customer Support Request from POWR is a simple way to take in new customer service inquiries without needing a helpdesk or CRM. Have Zendesk, Salesforce, or other software? No problem. POWR can integrate with them all.
- Set up instant submission alerts and custom auto-responder emails
- Centralize all support requests in a dedicated dashboard
- Use conditional logic to segment customers appropriately
- Set up advanced submission controls to customize support request flow
- Connect to Zendesk, Salesforce, or other CRM/helpdesk software
Languages
English
Works with
- Shopify Flow
- Klaviyo
- Mailchimp
- Salesforce
- Zapier
- Zendesk
Categories
Estimate your monthly charges
Rounded up to the nearest dollar
1k emails sent
Pricing
Choose the plan that best fits your business.
Business
$29 / month
Plus usage charges
Monthly usage tier
Cost per unit
First 20 1k emails sent
Free
21+ 1k emails sent
$0.75
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (1)
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0% of ratings are 5 stars
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0% of ratings are 4 stars
- 100% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Alternative to the big name players - not fantastic but not bad
Support
App support provided by POWR.io.
Resources
Launched
July 14, 2014
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, Online Store
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Edit customers
Customer data
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Edit products
Inventory, products, collections
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View orders
Draft orders, all order history for the last 60 days
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Edit discounts
Discount codes and promotions
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Edit Online Store
Online Store pages, theme, Online Store page content on a path controlled by the app
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