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Simplify how you handle your customer support requests. Easier and quicker customer service is here.
Retaining existing customers is a pillar of growth. Excellent customer service and an easy way for them to reach you is how you get there. Helpdesk software alone can be expensive, time-consuming, and hard to understand and use. The Customer Support Request from POWR is a simple way to take in new customer service inquiries without needing a helpdesk or CRM. Have Zendesk, Salesforce, or other software? No problem. POWR can integrate with them all.
- Set up instant submission alerts and custom auto-responder emails
- Centralize all support requests in a dedicated dashboard
- Use conditional logic to segment customers appropriately
- Set up advanced submission controls to customize support request flow
- Connect to Zendesk, Salesforce, or other CRM/helpdesk software
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Zapier
- Zendesk
- Salesforce
- Mailchimp
- Klaviyo
Categories
Pricing
Free
Free
- Up to 25 requests per month
- Up to 6 elements
- Autoresponder email
- Instant submission alerts
- Protect with reCAPTCHA
- Responses Dashboard
- 24/7 email support
Starter
$9.99 / month
or $107.89/year and save 10%
- All Free features +
- Remove POWR branding
- Multi-page requests
- Up to 12 elements
- Advanced submission controls
- Add images
- GDPR compliant
- Live chat with POWR support team
Pro
$17.49 / month
or $188.89/year and save 10%
- All Starter features +
- Up to 1,000 requests per month
- 100 elements
- Add smart conditional logic
- Custom CSS
- Integrate w/ Mailchimp, Klaviyo, Google
Business
$89.99 / month
or $971.89/year and save 10%
- Unlimited requests per month
- Unlimited elements
- Unlimited account admins
- All advanced features unlocked
- Unlimited access to 60+ POWR apps like,
- Popup
- Instagram Feed
- and more
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (3)
Good program gives a lot of great options to chose from and easy to use
Alternative to the big name players - not fantastic but not bad
Really good piece of kit. Looks really professional would recommend it to anyone
Support
App support provided by POWR.io.
Resources
Launched
July 14, 2014