POWR: Customer Support Request

POWR: Customer Support Request

Pricing
$29/month. Usage charges apply. Free trial available.
Rating
3.0 (1)
Developer
POWR.io

Simplify how you handle your customer support requests. Easier and quicker customer service is here.

Retaining existing customers is a pillar of growth. Excellent customer service and an easy way for them to reach you is how you get there. Helpdesk software alone can be expensive, time-consuming, and hard to understand and use. The Customer Support Request from POWR is a simple way to take in new customer service inquiries without needing a helpdesk or CRM. Have Zendesk, Salesforce, or other software? No problem. POWR can integrate with them all.

Retaining existing customers is a pillar of growth. Excellent customer service and an easy way for them to reach you is how you get there. Helpdesk software alone can be expensive, time-consuming, and hard to understand and use. The Customer Support Request from POWR is a simple way to take in new customer service inquiries without needing a helpdesk or CRM. Have Zendesk, Salesforce, or other software? No problem. POWR can integrate with them all. more
  • Set up instant submission alerts and custom auto-responder emails
  • Centralize all support requests in a dedicated dashboard
  • Use conditional logic to segment customers appropriately
  • Set up advanced submission controls to customize support request flow
  • Connect to Zendesk, Salesforce, or other CRM/helpdesk software

Languages

English

Works with

  • Shopify Flow
  • Klaviyo
  • Mailchimp
  • Salesforce
  • Zapier
  • Zendesk

Estimate your monthly charges

Rounded up to the nearest dollar

1k emails sent

Per month 0

Pricing

Choose the plan that best fits your business.

Business

$29 / month

Plus usage charges

Monthly usage tier

Cost per unit

First 20 1k emails sent

Free

21+ 1k emails sent

$0.75

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (1)

Overall rating
3
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 100% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 13, 2016

Alternative to the big name players - not fantastic but not bad

The Diy Gang Store
United Kingdom
About 1 year using the app

Support

App support provided by POWR.io.

Developer

POWR.io

4460 Redwood Hwy, Suite 16-659, San Rafael, CA, 94903, US

Launched

July 14, 2014

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, Online Store

  • Edit customers

    Customer data

  • Edit products

    Inventory, products, collections

  • View orders

    Draft orders, all order history for the last 60 days

  • Edit discounts

    Discount codes and promotions

  • Edit Online Store

    Online Store pages, theme, Online Store page content on a path controlled by the app

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