POWR: Customer Support Request

POWR: Customer Support Request

Pricing
Free plan available
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.3 (3)
Developer
POWR.io

Simplify how you handle your customer support requests. Easier and quicker customer service is here.

Retaining existing customers is a pillar of growth. Excellent customer service and an easy way for them to reach you is how you get there. Helpdesk software alone can be expensive, time-consuming, and hard to understand and use. The Customer Support Request from POWR is a simple way to take in new customer service inquiries without needing a helpdesk or CRM. Have Zendesk, Salesforce, or other software? No problem. POWR can integrate with them all.

Retaining existing customers is a pillar of growth. Excellent customer service and an easy way for them to reach you is how you get there. Helpdesk software alone can be expensive, time-consuming, and hard to understand and use. The Customer Support Request from POWR is a simple way to take in new customer service inquiries without needing a helpdesk or CRM. Have Zendesk, Salesforce, or other software? No problem. POWR can integrate with them all. more
  • Set up instant submission alerts and custom auto-responder emails
  • Centralize all support requests in a dedicated dashboard
  • Use conditional logic to segment customers appropriately
  • Set up advanced submission controls to customize support request flow
  • Connect to Zendesk, Salesforce, or other CRM/helpdesk software
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

Zapier, Zendesk, Salesforce, Mailchimp, Klaviyo

Pricing

Free

Free

  • 25 submissions/mo
  • 6 elements
  • Autoresponder email
  • Submission alerts
  • reCAPTCHA
  • Response Dashboard
  • 24/7 email support

Starter

$9.99 / month

or $107.89/year and save 10%

  • All of Free +
  • Remove POWR logo
  • Multi-page
  • 12 elements
  • More submission controls
  • Add images
  • Discount codes
  • GDPR
  • 24/7 email support

Pro

$17.49 / month

or $188.89/year and save 10%

  • All of Starter +
  • 1,000 submissions/mo
  • 100 elements
  • Conditional logic
  • Custom CSS/JS
  • All integrations
  • Live chat with POWR team - no AI

Business

$89.99 / month

or $971.89/year and save 10%

  • Unlimited requests, submissions, elements, admins +
  • Premium access to all 60+ POWR apps, like,
  • Live chat with POWR team - no AI

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (3)

Overall rating
4.3
Counts per rating level
  • 67% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 33% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 26, 2015

Really good piece of kit. Looks really professional would recommend it to anyone

Carp Universe
United Kingdom
About 1 year using the app
July 28, 2015

Good program gives a lot of great options to chose from and easy to use

Becky Winston
United States
12 months using the app
November 13, 2016

Alternative to the big name players - not fantastic but not bad

The Diy Gang Store
United Kingdom
About 1 year using the app

Support

POWR.io can answer any questions you have about POWR: Customer Support Request.

Developer

POWR.io

44 Tehama Street, San Francisco, CA, 94105, US

Launched

July 14, 2014

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