PreOrder Alpha , 86 reviews

Overall rating
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
April 28, 2021

App wasn't displaying "Pre-Order" banner properly and the developers helped me resolve the issue quickly and efficiently.

United States
About 2 years using the app
April 15, 2021

Great customer support by John to get the app set up on my store. It is easy to use and looks like there is some great functionality in the development pipeline.

Bunyip Toys
About 2 years using the app
April 22, 2021

This app is better than the more expensive apps. The design is simple and minimal. The customer service excellent. Exactly what we needed.

United States
Almost 2 years using the app
December 21, 2020

this app has helped me immensely. I had really been struggling to find a way to add a pre-order option to my site, and this app made the task completely effortless. The app was so straightforward to use and when I did reach out for some advice the pre-order alpha team was incredibly efficient, friendly and helpful.

Daze Of The West
United Kingdom
Almost 2 years using the app
July 20, 2021

I am using this app to keep track of items that are being purchased as I wait for them to arrive. So far the app has been easy to use. I have reached out to support for help and they have been extremely responsive. Can't wait to see how this works once the items arrive and I begin processing orders.

Spellbound Jewelz
United States
Almost 2 years using the app
Edited October 10, 2021

Donwloaded the app, but for some reason the featur is not showing properly on the collectionpage and product page. Send an e mail to the support, but don't hear from them for a week now... I hope with this review they notice me.. #reach out... UPDATE => mails from Pre-order Alpha were indeed in my spam folder => after getting in touch, very smooth service. Issues were solved very quickly and with the expected result.

United States
Over 1 year using the app
Cosmek Labs replied October 7, 2021

Hello! We have indeed been emailing you, but you do not seem to get our emails and we do not know any other way to reach you. Could you please check your SPAM and mark our email as "not spam"? Then respond and we can get your issue sorted out. Or you could always provide us a separate email where we can actually reach you

February 15, 2021

The features in this FREE app cost $30 per month in others. The customer service during setup was phenomenal. Even if they decide to charge for this app at some point in the future it would be completely worth it if the price stays below the competition. I can't thank them enough for what they have given.

DX Collectables
Over 1 year using the app
January 6, 2022

Excellent app and support. I love the simplicity, options and UI/UX. Shopify is full of half-baked apps with bad UX, but this is not the case. Although I would welcome some improvements, it is always a matter of finances. That being said, we would be 100% willing to pay for this so it can be maintained and optimized. Thank you!

Somavedic US
United States
Over 1 year using the app
January 8, 2023

If you need preorders on your site then this is the only app you need. Very customizable and reliable. We had a tiny glitch when we switched themes but the support staff was there to fix it within minutes. Can't say enough nice things about this app!

Over 1 year using the app
January 16, 2021

I recently installed Pre-Order Alpha because I needed to offer pre-order features to my customers. Before installing this app, I tried multiple apps but what I found very appealing about this app is the fact that it is FREE, the support from John was outstanding. After I installed the I encountered a couple of styling issues, but John and his team were prompt to provide assistance. I highly recommend this app if you are looking for a quick pre-order feature for your store.

United States
Over 1 year using the app