Bat Preorder | Pre Order Now

Bat Preorder has been amazing!
I had a few questions during setup, and Vinay was incredibly responsive — answered everything quickly and helped me get it up and running in no time.

The support was top-notch, and I really appreciate that it’s a free app. Don’t walk… run to install! Highly recommend!

First off, I'm very thankful to have found an app like this in the Shopify App store; Basically, it looks scammy to collect money and then there's no record of anything getting shipped out. But because I'm a print-on-demand and drop-shipping vendor, inherently the process is longer.

I looked into pre-order apps that would a) allow me to collect revenue to finance my inventory as sales came in and b) establish the expectation that the turnaround on delivery won't be super fast.

I had already heard horror stories of sellers who had been getting chargebacks for non-delivery when an item takes longer than expected to arrive and how that negatively impacted their business. Some people reported having funds held for MONTHS while things get straightened out. I'm actually not interested in paying chargeback fees on top of losing sales that had already closed So anyway, I found Bat Preorder. Unlike other preorder apps, they don't t, nor do I want my reputation in the toilet right out the door.

I picked Bat Preorder specifically because they have really strong reviews, and unlike many vendors in their space, they don't throttle your sales after just a handful of transactions. You actually get to see how things play out before you upgrade.

The support has been fantastic, especially compared to another soon-to-be ex-vendor, I'm about to usher out the door. After you download the app and before you get set up, I had someone from the org proactively reaching out to offer help in case I needed it. The team has been responsive, open to feedback, and when I needed extra help to get things just right, they made it work even as I'm over here working crazy hours to get my store ready for launch.

It's been a very white-glove experience. It's been so incredibly valuable to work with partners who are doing what they can to make your life easier, especially when you have multiple balls in the air. It's still early on, but so far, so good. I'm excited about the future!

The app is pretty easy to figure out. It works better with some themes than others but the tech support is fantastic and they were able to help me shake out the few small issues with my theme selection. Sam and Vinay were super helpful getting my preorder setup dialed in!

This app has plenty of options and integrates easily into my theme (Crave). The developers are responsive to feedback and questions and helpful, showing initiative to improve and iterate on the app.

For basic pre-order/stock notifications Bat is ideal, easy to install & use, same basic functions as paid apps without the restrictions of "free trial" accounts.

Support for set-up and trouble shooting is excellent, quick to respond with concise answers/instructions as well as follow up emails to confirm issues are resolved.

Works good and Vinay helped me with integration

Great app, not too difficult to set up, a bit of trial and error with what each setting changed until I found the ones that works best for us... and it works exactly how I wanted it to. Perfect. :-)

It has lots of options for the what products are affected and how you display your pre-order status (we are using it for products that we don't stock but are in stock with the supplier and we will order it in for you). So technically not a pre-order but a special-order

We couldn't get the pre-order ribbon on the image to work but there was a note in the instructions about some themes can affect the ribbon and to contact them. I messaged through the app's message service and Sam replied within a few hours (we are in a different country time zone) and fix it for me with no hassle at all.

Sam was super helpful and great customer service all round

I can't believe its a free app and it comes with this level of service

If you need an easy to set up app that works.... this is it

Beware of this app. I have concerns against the legitimacy of this app, as well as all the 5 star reviews.

Immediately after installing the Dev contacted me in everyway possible. Directly through Shopify messaging, my email, my social media accounts, and even through my personal phone number (using WhatsApp no less). It was very strange and very spammy how quickly they got access to all my information, and how aggressively I was contacted. But of course, I looked past it being this was the only free Preorder app available with unlimited uses.

Setting up preorder apps is a very easy process. If you've tried any others, you would see they have the same setup instructions. This app is no different. I followed the setup instructions the same way I've done all the others, yet for some reason this one doesn't work.

Now since I have been contacted in every way under the sun, I knew who to reach out to if I had any issues. So I did. If you look at the reviews, most mention needing troubleshooting, and that [blank] was very helpful, fixed all issues immediately, etc. Now again all of these apps are extremely easy to set up, but somehow the Dev had no idea what could be the issue, even with every review mentioning not being able to set it up without help.

Here is where my alarm bells went off for the second time: The Dev was asking for Collaboration Permissions to be able to fix my store. That there was no way to know what the issue is, and they need to get into my store to be able to fix it. How very strange. This was after I received a message mentioning the Dev could solve any issues I had in return for a good rating. It leads me to believe that there is a known error in the code, that only the Dev can fix.

I have installed a handful of Shopify apps before, with no issues. Never have I been contacted to such an extent, unprompted might I add. And never have been asked to give collab permissions. All of this seems very off to me.

Install at your own risk. Maybe I am being too paranoid, but I refuse to take any chances. Please be careful.

So happy to have found an App that can have both Pre-order and Email when back in stock options run at the same time - most apps can only run one at a time. I required some button customizations for my store and Sam was super helpful in getting this sorted. Thanks for the great App and the even better customer support.

"5 stars! Huge shoutout to Vinay in tech support. I hit a snag during installation, but Vinay hopped on to assist and got me up and running quickly. The app is great value and exceeds expectations. Thanks again, Vinay!"