Bat Preorders | Preorder now

Bat Preorders | Preorder now

Reviews (254)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
May 5, 2026

This application is very useful and highly impressive! The setup was easy, and I was able to choose which items to set to preorder down to variants. The support team reached out to make sure I was able to set up the application and fortunately I already had. Great service and application, an absolute gem.

Aléya
Canada
About 1 hour using the app
April 20, 2026

I can't believe this is a free app. It does exactly what I need it to do. I want to be able to keep selling one of my products even when I don't have it in stock, and I was combing the internet for a low-cost solution. And here is this elegant answer to my problem, right in the Shopify app store.

I didn't enable the app at first, and so I thought it wasn't working correctly, but it was a "me error." I reached out to customer support and Vinay answered immediately and walked me through it. I'm heading out on vacation and it feels great to know I won't have to worry about managing inventory for this product if demand surges.

Cat in the Box LLC
United States
3 days using the app
April 18, 2026

Nice app and the support has been really helpful. Everything runs smoothly, and it’s easy to navigate. However, payments are not supported in the country i'm in so it's hard to use. Howeverm, whenever I had questions, the support team responded quickly and resolved my concerns efficiently. Overall, a great experience!

Pair O' Dice
Philippines
8 days using the app
April 17, 2026

Excellent support and easy setup!
I recently installed Bat Preorder and was a bit unsure about the initial settings. I reached out via chat, and Vinay was incredibly helpful and responsive. He walked me through the entire process using clear instructions and screenshots, making the setup seamless. I’m all set and looking forward to running my first preorder!

Sabattus Disc Golf, Inc.
United States
2 days using the app
July 22, 2026

Vinay solved all of my problems and requests so quickly. Nothing was too much trouble and it meant I could setup my preorders with ease. He knew all the answers. Thank-you!

besbubs
Australia
9 months using the app
June 22, 2026

Very fast customer support, always happy to help on live chat, all app devs should be like Sameer!

Flight RC
New Zealand
5 months using the app
June 22, 2026

Very quick response for support. They have been really helpful. It was a great solution to our Preorder problems.

Susan Branch
United States
3 months using the app
June 15, 2026

sameer is very helpful and solved my issue

dripshop
United States
9 days using the app
June 15, 2026

Sameer was SO awesome. He was very patient and responded very fast. Overall just really nice.

infested closet
United States
3 days using the app
March 27, 2026

Beware of this app. I have concerns against the legitimacy of this app, as well as all the 5 star reviews.

Immediately after installing the Dev contacted me in everyway possible. Directly through Shopify messaging, my email, my social media accounts, and even through my personal phone number (using WhatsApp no less). It was very strange and very spammy how quickly they got access to all my information, and how aggressively I was contacted. But of course, I looked past it being this was the only free Preorder app available with unlimited uses.

Setting up preorder apps is a very easy process. If you've tried any others, you would see they have the same setup instructions. This app is no different. I followed the setup instructions the same way I've done all the others, yet for some reason this one doesn't work.

Now since I have been contacted in every way under the sun, I knew who to reach out to if I had any issues. So I did. If you look at the reviews, most mention needing troubleshooting, and that [blank] was very helpful, fixed all issues immediately, etc. Now again all of these apps are extremely easy to set up, but somehow the Dev had no idea what could be the issue, even with every review mentioning not being able to set it up without help.

Here is where my alarm bells went off for the second time: The Dev was asking for Collaboration Permissions to be able to fix my store. That there was no way to know what the issue is, and they need to get into my store to be able to fix it. How very strange. This was after I received a message mentioning the Dev could solve any issues I had in return for a good rating. It leads me to believe that there is a known error in the code, that only the Dev can fix.

I have installed a handful of Shopify apps before, with no issues. Never have I been contacted to such an extent, unprompted might I add. And never have been asked to give collab permissions. All of this seems very off to me.

Install at your own risk. Maybe I am being too paranoid, but I refuse to take any chances. Please be careful.

Todooi
United States
About 2 hours using the app