Bat Preorders | Preorder now

Nice app and the support has been really helpful. Everything runs smoothly, and it’s easy to navigate. However, payments are not supported in the country i'm in so it's hard to use. Howeverm, whenever I had questions, the support team responded quickly and resolved my concerns efficiently. Overall, a great experience!

I can't believe this is a free app. It does exactly what I need it to do. I want to be able to keep selling one of my products even when I don't have it in stock, and I was combing the internet for a low-cost solution. And here is this elegant answer to my problem, right in the Shopify app store.

I didn't enable the app at first, and so I thought it wasn't working correctly, but it was a "me error." I reached out to customer support and Vinay answered immediately and walked me through it. I'm heading out on vacation and it feels great to know I won't have to worry about managing inventory for this product if demand surges.

Excellent support and easy setup!
I recently installed Bat Preorder and was a bit unsure about the initial settings. I reached out via chat, and Vinay was incredibly helpful and responsive. He walked me through the entire process using clear instructions and screenshots, making the setup seamless. I’m all set and looking forward to running my first preorder!

Great customer service, very helpful. App is easy to use, with some help on the live chat

Thank you Sameer for all your help with a problem setting up a product on pre-order! Fast and efficient communication and offered some additional help as well fixing the look of the button! 5 star service!

Bat Preorder has been amazing!
I had a few questions during setup, and Vinay was incredibly responsive — answered everything quickly and helped me get it up and running in no time.

The support was top-notch, and I really appreciate that it’s a free app. Don’t walk… run to install! Highly recommend!

First off, I'm very thankful to have found an app like this in the Shopify App store; Basically, it looks scammy to collect money and then there's no record of anything getting shipped out. But because I'm a print-on-demand and drop-shipping vendor, inherently the process is longer.

I looked into pre-order apps that would a) allow me to collect revenue to finance my inventory as sales came in and b) establish the expectation that the turnaround on delivery won't be super fast.

I had already heard horror stories of sellers who had been getting chargebacks for non-delivery when an item takes longer than expected to arrive and how that negatively impacted their business. Some people reported having funds held for MONTHS while things get straightened out. I'm actually not interested in paying chargeback fees on top of losing sales that had already closed So anyway, I found Bat Preorder. Unlike other preorder apps, they don't t, nor do I want my reputation in the toilet right out the door.

I picked Bat Preorder specifically because they have really strong reviews, and unlike many vendors in their space, they don't throttle your sales after just a handful of transactions. You actually get to see how things play out before you upgrade.

The support has been fantastic, especially compared to another soon-to-be ex-vendor, I'm about to usher out the door. After you download the app and before you get set up, I had someone from the org proactively reaching out to offer help in case I needed it. The team has been responsive, open to feedback, and when I needed extra help to get things just right, they made it work even as I'm over here working crazy hours to get my store ready for launch.

It's been a very white-glove experience. It's been so incredibly valuable to work with partners who are doing what they can to make your life easier, especially when you have multiple balls in the air. It's still early on, but so far, so good. I'm excited about the future!

sameer is very helpful and solved my issue

Sameer was incredibly helpful! He fixed the pre-order button issue on my Horizon theme quickly and even explained what caused the problem. Great support for a free app. Highly recommend!

The app is pretty easy to figure out. It works better with some themes than others but the tech support is fantastic and they were able to help me shake out the few small issues with my theme selection. Sam and Vinay were super helpful getting my preorder setup dialed in!