Reviews (9)

Overall rating
4.5
Counts per rating level
  • 78% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 18, 2023

The Pre-Order Helper app is awesome. It works great and has time-saving features, such as importing preorder text and quantity limits. The Pre-Order Helper team also listens to our suggestions and has been very helpful with our requests. Thank you, Mehak and Pre-Order Helper Team!

ZEITBIKE
United States
About 4 years using the app
December 1, 2020

We had some difficulties setting up the app, but the Customer Service and Tech Support were there to help in a matter of minutes. The app seems to be functioning as expected.

partners.kchilites.com
United States
11 days using the app
July 24, 2020

Does everything it promises, and the set up/customer support has been great and super responsive. And this app works, not like others i tried, which messed up orders etc.

Would absolutely recommend

Gamux Bikes
Switzerland
3 days using the app
December 15, 2020

This app is awesome. It has transformed my B2B experience and my customers are absolutely pumped. The team at Wholesale helper are amazing, extremely prompt at assisting when I have troubles and are happy to customise anything I need at a super affordable rate. I will use Wholesale Helper apps any chance I get. Thanks you bloody legends!

Sendygear
Australia
8 days using the app
Edited February 16, 2020

This application has a lot of potential, it's simple and works well. I think its cost versus quality is exceptional. It allows the customization of buttons and legends in a very practical way. However, it's important to mention that some improvements such as allowing massive product setup would help a lot in the setting process. The service is fast and efficient.

Be My Guest Home
Mexico
15 days using the app
August 22, 2019

We use to this app to help us create a wholesale version of our site and it works perfectly! I love that it integrates with all of the other apps they create. We use Pre-Order Helper, Wholesale Lock Manager, Wholesale Order Form, and Wholesale Pricing Discount and we love them all! Customer service is also top notch, if I ever have a problem they are very responsive and always willing to help!

Little Unicorn Wholesale
United States
13 days using the app
September 20, 2021

Terrible terrible support. The app was over selling my products where i had to refund so many people. I told them about it but they never fixed it. When i uninstalled the app i needed them to login and remove their code but instead they ruined my website and removed the ATC button from my collection page and they reply to me few days later that they will get someone to look at it. Seriously? You break someone's website and you want to wait a few days to fix it? I paid my developer to fix it. I only liked this app because i could manage my pre orders with csv file. But what is the point if its going to over sell my products

Just Calendars
Australia
6 months using the app
December 1, 2020

App works great. I ran a pre-order campaign using it and worked flawlessly. Amazing support. The team at Wholesale helper are great to work with.

Simplova
Canada
3 months using the app
March 9, 2021

I've tried a few pre-order apps and this is the best one so far. It loads pretty quickly, I had a problem with another being so slow that the customer didn't always see it. I haven't noticed much of a hit on page load speed- on other app I tried added a second to page load! The admin is really well-thought-out and easy to use, again something we had problems with before on another app.
One of the developers, Adil, helped me with some liquid code in my confirmation emails that shows "Pre Order" on the product the customer pre-ordered. The instructions and code were clear and it couldn't have been easier.
I really like the ability to export with csv files, change the tool tips (I add the ETA of the pre-ordered product in there), then import the file to update the pre-orders on a variant level.

20TwentyStore
United Kingdom
2 months using the app