Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
January 24, 2024

Brilliant app, works well for what we need. Customer service is excellent and are quick to help fix any issues that arise. ^_^

United Kingdom
4 months using the app
May 18, 2023

We do a lot of pre-orders and I have tried several apps, and this has been the best experience. Pretty seamless integration into my store, easy to use, nice functionalities, and quick and helpful service from their team.

United States
About 1 year using the app
August 1, 2023

Excellent customer service! I reached out with a problem, and it was solved within 24 hours. Highly recommend this app addition to Shopify accounts.

Reformed Free Publishing Association
United States
About 1 year using the app
Edited March 5, 2024

I've found this app so easy to use and it really has helped my sales.

I've needed support twice and they have been efficient and polite.

This app is a MUST in my store.

United Kingdom
About 1 year using the app
September 30, 2023

Difficult to set up. No help for 24 hours or more. I gave it ONE star but the system didn't let me post the review until I changed the rating....The lack of integrity speaks out loud.

D'Arce Collection
United States
About 4 hours using the app
May 24, 2023

This is a really great app, but most importantly, the back-up service for actually getting this app up and running correctly on an older Shopify version has been outstanding and super fast (literally within a few hours of installation).

I could not recommend them highly enough - thanks Adam!

Drummers Paradise
1 day using the app
April 24, 2023

I am so sorry to have to leave such a negative review but unfortunately this app created numerous issues in our store:

1) first it removed the "add to cart" button from all product listings so customers couldn't buy anything at all (lost revenue)
2) Adam was helpful in fixing this issue however, I later discovered that in addition, customers were unable to purchase subscription items for several weeks (yes, weeks) because the app also broke the subscription checkout (runs separately to Shopify checkout) upon installation (even more lost revenue and we also had to pay a developer to fix this)
3) our dev found in the back end that the code included a list of every single company who has previously downloaded this app - not great for privacy
4) trying to uninstall the app was problematic. Despite following all the instructions, each time you then opened the app in shopify to delete it, it kept reinstalling the code, hence creating all the same issues all over again and making it very challenging to delete.

Very disappointing, especially as I had read all the good reviews and whilst we appreciated Adam's assistance, we lost a significant amount of revenue - the issue with the app breaking the subscription checkout was unfortunately discovered during a huge promo push for subscriptions.... which customers then couldn't buy.... also impacting brand reputation.

I would say if you want to install this app, make sure you get your own dev to ensure these types of issues are addressed prior to launching any pre-order products, and also keep them on hand to fix all the post-installation issues which could arise.

18 days using the app
July 29, 2023

Works like a bag of shit, botched a launched of a product we were looking forward to launching and has issues when trying to access it within Shopify. Something about "Fortescue Pre-Order Sales is currently unsupported"

Trying to downgrade the payment, and it's taking me to some strange coding page instead.

United Kingdom
About 1 month using the app
July 27, 2022

A easy to use app that helps us to better manage our inventory and generate sales. Highly recommended!

Dr Noel's Mushroom Powder
About 2 years using the app
March 28, 2022

This is a great app. But even better, the developers are very willing to work with you to make it work with your site the way you want. And quick to respond. Highly recommended

Arielle Research Inc.
About 2 years using the app