Reviews (58)
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When the app works as intended, it's great, but I've had too many times where a flash sale freezes when you launch the sale or revert the sale. During this time the App is essentially bricked, leaving you no option to do anything and will require you to contact support. I'm not even doing anything complicated on the app, just trying to use the basic functions it allows you to use. If your problems are time sensitive, good luck because they have a very slow response time and even say they will respond in a few hours by email... Think it may be time to look for another sales app alternative.
We’re sorry to hear about your experience and truly appreciate you bringing this to our attention.
Our team has reached out via email and worked closely with you to get things sorted. We’re always working to improve the app and your input helps us do better.
If there's anything else we can support you with, feel free to reach out anytime. Thank you for giving our app a try!
WizzCommerce Team
I recently used the 'Wi Flash Sales' platform and unfortunately found it rather difficult to navigate. The user interface is not as intuitive as I had hoped, and I encountered some issues while setting up a 25% sale. Instead of reducing the price, the system added 25% to the original price, which created confusion, particularly as the original price was displayed in red as though it had been reduced. To make matters more concerning, customers were charged the original prices, not the discounted ones.
This experience was somewhat misleading and caused inconvenience for both myself and my customers. I do hope the platform can address these issues in the future and work on improving its functionality, as the concept could be quite beneficial with a bit more refinement.
Thank you for your feedback, and we're truly sorry to hear about the confusion you experienced while using Wi Flash Sales.
We’ve sent you an email to explain the app logic in more detail. To help avoid this confusion, our app includes a clear in-app message to explain how this works while setting up the flash sale.
We've used the Flash Sale once now and were happy with the way it looks and works. We had some problems with its implementation at the start, but the team at Wizz were very helpful in solving the issues.
Time to find something different. I have lost count how many times this app has froze leaving me and customers angry. Countless time and $$$ lost! Their support is usually fairly fast at fixing the issue, but this shouldn't be an issue. Currently going on over 12 hours of this being stuck.
I am absolutely in love with the simplicity of the app and the way it allows me to customize every element to perfectly match the theme of my store. After using it for a few months, I can confidently say that I have no intention of ever looking back!
Variants aren't working. I choose, for instance, a candle that has 3 different sizes available -- we only want the large to be on sale. This app doesn't keep it. Once you fix this, I'll come back, it works otherwise.
Hi there,
I am Autumn, Customer Success Manager of the SALE+ team. I would like to clarify that our app does support select specific variants for sale. If you doesn't find that setting or for some reasons, it doesn't work on your store, our team is always available to help you with it. Since you haven't contacted our supporter so we are sorry that we weren't being able to provide you the solutions at the right moment, which lead to this review.
If you would give the app another chance, we are more than willing to check and fix this issue for you. Please reinstall the app and chat with our supporter or contact us through email support@wizzcommerce.io
Sincerely,
I will say Customer Support is responsive, but App is very glitchy! I tried to use for our Cyber Monday sale. Instead of using a promo code or the automatic Shopify discount, I thought it would be nice to show the 40% off sale price on every single product. It did change all the prices but shows original price as $0. All of my original prices still show $0 (even after I reverted it back to normal). Thankful customer support was available to help but it is still not resolved.
Hi Amy,
I am Autumn, Customer Success Manager of the SALE+ app. I am sorry for the inconvenience the app has caused yesterday. As my colleague Daniel has explained, the display of $0 was due to the settings of your theme, which is different from common themes that we didn't expect before.
However, we have successfully resolved and find a way to not let it show the compare-at-price as $0 for the next time you revert the price. We understand that the solution comes a bit later and you've uninstalled the app by then so you didn't see our messages anymore.
If you would give our app another chance, it will show correctly. And we are always here to support you if anything as well.
In any case, we wish you all the best for your Cyber Monday sale and sorry for the inconvenience.
I hope that you would find our support helpful and give the app another try. Please feel free to contact our support support@wizzcommerce.io for more details of the solution
Best regards,
Very nice app. Simple and effective. If you want to schedule regular sales or simply edit product prices in bulk, the app does that easily. No need to spend time uploading spreadsheets. Support is very responsive and helpful.
Very good and easy app to schedule discounts and offers. As a website that run multiple sales on a weekly basis, this app has been really helpful. Very easy to create and schedule sales and it has some more features to show countdown and other features. Recommend!
This app is fantastic – simple to set up, excellent for retaining customers. The support team is incredibly helpful and resolved my issue instantly. It's highly recommended for both its features and the supportive team, whether you're setting up sales or adjusting listing prices.
